Trailhead Champlin

Overview

• +1 763-712-0312
• www.trailheadcycling.com
• 11350 Aquila Dr N Suite 505, Champlin, MN 55316, USA
• Hours

  Monday 10:00 AM - 7:00 PM

  Tuesday 10:00 AM - 7:00 PM

  Wednesday 10:00 AM - 7:00 PM

  Thursday 10:00 AM - 7:00 PM

  Friday 10:00 AM - 7:00 PM

  Saturday 10:00 AM - 5:00 PM

  Sunday 12:00 AM - 4:00 PM

Trailhead Champlin Introduce

Location

Reviews

• Nov 04, 2024

  The team at Trailhead did a great job helping me find the right bike for my needs! I came in with a few questions over my lunch break and they let me try out a bunch of different kinds of bikes. I never felt pressured to buy, they didn't make me feel silly for not knowing certain things about the bikes, they just answered my questions and gave me the best options available. When I wanted to buy but didn't have a way to get it home that day, they informed me of their free delivery service and had it in my driveway a few hours later! It was great customer service and an all-around great experience.

• Jul 10, 2021

  My new go to place for all things bicycle! The staff are super friendly. I've been to other bike shops where they make you feel you're not worthy of a nice ride but not here!

• May 23, 2024

  I had a bike fitting to weeks ago and it was an amazing experience. While I was there I spotted several great e-bikes for my daughter. We went in this evening and had a great e-bike sales experience. Unfortunately the bike didn’t fit on my bike carrier, didn’t fit inside the car, so I took advantage of their stellar sale and purchased a new carrier. The shop staff then built the carrier on my car for me. I need more than five stars for the outstanding sales and service.

• Jul 10, 2019

  This place is a joke... may 6 the 40some year old guy at the counter gave me an attitude as soon as I came in the door probably because of the way I was dressed I was painting my house so I still had my sweatpants on that had paint on them. Clearly must have been judging me or something, not sure. All I wanted to do was buy some metallic brakes 4 my scooter that has the exact same disc brakes you put on a bike. It comes standard that way when you buy it new. They did not have the metallic breaks I needed so I asked if I could look at what brake systems they had. He sighed and rolled his eyes and said what ones do you want? I said I don't know, that's why I'm here, I would like to see what you have. So he went back grabbed a bucket of miscellaneous brakes placed it on the counter I dug through them I found it and I said this is the one I would like how much is it? It's the exact same ones I have on the scooter now. He went back and talked to either the manager or owner still with an attitude for some reason. Apparently because I didn't know exactly what I wanted it was an inconvenience to him when I thought this was the place to find out what I would want. He came back and said they were for sale but they won't give me a price on them because they're not going to sell them to me. His exact words. I said why not? He said because what you're going to do with them. At this point I lose my mind. I drove for 40 minutes to come down to deal with this A--holes attitude to buy brake pads from a bike shop that he probably secretly wants to run into the ground because he hates his life and his pathetic job so he decides they are not going to sell them to me because of what I was going to do with them. I said it's none of your f---ing business what I'm going to do with them. I thought your business was selling bike parts right? which I was trying to buy but you will not sell them to me! I yelled and made a scene. Then the loser at the counter said I understand. I said you're a f---ing idiot... I want to buy something from you and you won't sell it to me as I stormed out of the store. This is the reason online retailers will crush little operations like this. I'm looking forward for that to happen to places like this when you get service like that. I ended up finding the exact same one I was looking at for around $10 online so good luck with your little business. Anyway I went up the road to Erik's Bike Shop told them about my experience at trailhead in Champlin. The guy at a different store for a different company apologized 4 my experience at trailhead. they were helpful he looked up the brakes that I needed I showed them online how the brakes for the scooter are the same ones you put on a bike and they were helpful unfortunately they didn't have the brakes in stock so he suggested he could order them for me but I could do that at home. what I was trying to do just go into a place and buy something that day. My advice to anyone is to never go to that trailhead place in Champlin. Go to Eric's bike shop Jerry Schwinn in Anoka anywhere but that Champlin place that's my advice I will actually give good reviews on those other places even though they weren't able to help me. One of the places suggested trailhead. What a joke. Here's a little advice to the owner if you are in the business of selling bike parts then sell them. it is none of your business what someone does with those parts I could use that brake pad as a paperweight or for the scooter which was their intention and what I wanted them for. So I guess in the owners head it's safer to send my nephew's down the road on a scooter with no brakes.

• Jul 10, 2022

  The guys are super nice very helpful and they know how to make sure to fit your size for your bike I purchased my bike after 16 rides and I am very most pleased with my purchase it's a very fun bike thank you Trailhead for the wonderful experience I will do more business with you in the future love you guys