Trek Bicycle Algonquin

Overview
About
Location
Reviews

Overview

+1 224-699-9589
trekbikes.com
2379 S Randall Rd, Algonquin, IL 60102, USA
Hours

Monday Closed

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 7:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Algonquin Introduce

Welcome to Trek Bicycle Algonquin, located at 2379 S Randall Rd, Algonquin, IL 60102, USA. As a leading "Bicycle Shops Near Me" establishment, we specialize in Trek bicycles and provide comprehensive bike services. You can reach us at (224) 699-9589 or +1 224-699-9589.

Trek Bicycle Algonquin is highly praised for its exceptional customer service and knowledgeable staff. Customers consistently highlight the helpfulness and expertise of the team, particularly Zane and Kim.

Zane is commended for his ability to explain bike-related information clearly and thoroughly. He takes the time to educate customers, helping them understand bike upgrades and choose the best options for their needs. One customer specifically mentioned Zane's recommendation for tires, which significantly improved their riding experience. Kim is also recognized for her excellent service, ensuring customers get everything they need. Customers express that they pass multiple other bike shops to reach this location due to the excellent service they receive.

The shop caters to various cycling needs, including helping customers choose the right bike. One customer, who was purchasing a road bike for the first time in 40 years, received exceptional guidance from Kim. She helped them navigate the many options available and find the best bike for their goal of riding across the United States. Customers appreciate the no-pressure environment and the opportunity to test ride bikes. The shop also services what they sell, reinforcing their commitment to customer satisfaction.

If you're looking for a Trek bicycle or require professional bike services in the Algonquin area, Trek Bicycle Algonquin is highly recommended. The store's dedicated staff, knowledgeable advice, and welcoming atmosphere make it a top choice for cyclists.

Location

Reviews

Nov 22, 2024

I have made several trips to this store and have always had a great experience. Zane takes the time to explain everything to me. He has taught me so much and is great to work with to get upgrades to my bike and learn what is the best for me. He had recommend tires for me. The tires made the ride so much better and more comfortable too. I am so glad I got. Them. I have done a couple things with Kim and she has been great. She has made sure I got everything I needed. I really love coming to this store. I pass three bike shops to get to this store. Because they are the best.
Nov 13, 2024

First time buying a bicycle in 40 years. Decided I wanted a good road bike for my goal of riding across the United States coast to coast. I went in several times and asked a lot of questions as there are many options these days. Kim was amazing and really helped to guide me to the best bike for me. Took a couple out for good test rides and never felt any pressure to buy. They service what they sell and all the staff I talked to were great!
Sep 12, 2024

The Trek Algonquin store and the people who work there get five stars all the time because they deserve five stars!! First of all, I love Trek bikes and accessories. I have had four Trek bikes, all various hybrid bikes for road and gravel, and love all of them! I started with the Dual Sport family and have recently switched over to the FX Sport Carbon Fiber. Trek makes amazing bikes that perform as advertised and are built to last! The sales and service staff at the Algonquin store on Randall Road is amazing. They patiently answer all my dumb questions and they don't oversell. They also turn things around in an unbelievably short time. The after sale support has been amazing. I highly recommend if you're looking for a bike of any type, whether you're road racing, racing to work, or just riding a trail or around the neighborhood, check out Trek and the Algonquin Trek store.
Aug 30, 2024

The staff here are great! I recently stopped in just to see how these bikes look/feel in person, to get some information, get an idea of what size I need, etc. I recently started riding my bike which was a Schwinn Amazon special, and outside of knowing how to ride a bike, I really didn't know much else about cycling. Kim greeted me and was just great. She was very friendly and it was great to hear her thoughts and answers to questions I had. I went in there for just that, absolutely NO intention on buying anything. She wanted to determine which size best suits me and pulled down a bike to test fit me. They don't have many size 60 bikes but luckily they had that one. It's crazy to say but it was like love at first sight, a Domane SL 5 Gen 4 in a spectacular Mercury color, size 60, and wouldn't you know it, a great fit! Out of curiosity I asked how much it was, and found out it was on a sale special, $1,000 off. I understood it was a great deal for that bike, but being that I had no intention of buying anything, and having never paid anywhere near that for a bike before, I wound up leaving...but I couldn't get that bike out of my head the rest of the day and came back first thing in the morning to buy it. Kim was great through all of this, at no point was she ever a pushy salesman type. She was very patient with me and straight forward in giving her thoughts and insights. I took the bike home and realized it needed a couple adjustments and came right back. The level of service with that was also just excellent. Zane came on out to do a bunch of adjustments and was just great to talk to, showing me a bunch of little tidbits, and so open to sharing his knowledge on things. The bike rides smooth now and I can't wait to get on some extended rides. I absolutely love the bike and still can't believe how quickly and easily I went from 'just looking' to 'man I don't just want this, I need this'! Everyone was very nice and helpful, and you get great service whether you are buying something or getting your bike worked on. Great store, and a big thank you to Kim and Zane!
Sep 11, 2024

Brought my son's bike in for repair after an accident and was highly impressed by the customer service and care. Ended up buying a replacement bike with them and bringing another bike in for a tune up. Tune up was quick and did a fantastic job. Zane took time to show me a map of riding trails and was really friendly and helpful. Will do business with this location in the future.