Trek Bicycle Allen

Overview
About
Location
Reviews

Overview

+1 972-678-4044
www.trekbikes.com
190 E Stacy Rd #1704, Allen, TX 75002, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Allen Introduce

Trek Bicycle Allen, located at 190 E Stacy Rd #1704, Allen, TX 75002, USA, is a dedicated Trek bicycle shop. You can reach them at (972) 678-4044 or +1 972-678-4044.

Based on customer reviews, Trek Bicycle Allen is highly praised for its friendly and helpful staff, particularly Billy Bob, and its commitment to excellent customer service. The shop provides a knowledgeable and patient environment for customers, whether they are purchasing a new bike or seeking maintenance support.

Key features and services highlighted by customers include:

Trek Bike Sales: Offering a selection of Trek bicycles.
Expert Bike Maintenance: Providing maintenance services, with staff willing to teach customers how to perform basic maintenance tasks.
Knowledgeable and Patient Staff: Employing staff who are knowledgeable about bikes and patient in answering customer questions.
Personalized Customer Service: Offering dedicated and personalized service, with staff remembering customers' names and needs.
Professional and Easy-to-Deal-With Staff: Creating a comfortable and professional environment for customers.
Sales of Bike Accessories: Selling bike accessories, such as helmets.

Customers have expressed high satisfaction with the shop's personalized service and the staff's willingness to go the extra mile. The positive feedback about Billy Bob's exceptional customer service indicates a strong commitment to customer satisfaction. If you are looking for "Bicycle Shops Near Me" and are interested in Trek bikes or need expert bike service in the Allen area, Trek Bicycle Allen is a highly recommended option. Their knowledgeable staff, excellent service, and commitment to customer satisfaction make them a top choice for cyclists.

Location

Reviews

Oct 21, 2024

The sales and maintenance staff were very friendly and helpful. I was impressed with their knowledge and patience in answering questions and providing demonstrations, so I can better do my own maintenance (such as topping off tire sealant). I made two trips to the store before buying my new bike and Billy Bob remembered my name when I returned. I appreciate the dedicated customer service. It is for this reason I chose to buy from a bike shop, rather than an online only dealer.
Jan 17, 2025

Everyone at the shop is incredibly professional and patient and easy to deal with, especially Billy Bob. Billy Bob has recently sold me helmets for my kids and a new bike for my 6 year old daughter. Even though these weren’t the biggest purchases, he took more than enough time to explain everything and answer all my questions. This shop has earned our business for the foreseeable future!!!!
Aug 09, 2024

Great place to get your 🚲 Staff is professional and curtious. Just got the bicycle for my son. You get 30 days from the purchase date in case something comes up that requires the tech to adjust the tuning. My son loves the color and graphic it came with Marline Gen 5. Thank you, Trek Bicylcle of Allen!
Feb 17, 2025

Have used the Trek shop in Allen for service on my three non-Trek bicycles over the past two years. Have been very please with their work and prices. Their turnaround times are very good too!!!
Jun 26, 2024

Very nice store. First time buying new from a shop and was a great process. Patrick and Jason were very friendly and really went out of their way to accommodate. Love my new bike and will definitely go back