Trek Bicycle Chelsea is a bicycle shop located at 183 8th Ave, New York, NY 10011, USA. This shop specializes in Trek bicycles and offers sales, repairs, and warranty services.
Customer reviews consistently praise Trek Bicycle Chelsea for its helpful team and excellent customer service. One customer shared their positive experience with a warranty issue, noting that the team quickly sorted it out and offered a generous credit towards a new bike. They also appreciated the opportunity to test ride several bikes to find the best fit. Another customer highlighted the shop's exceptional customer service, particularly praising Adam and Declan. They were provided with a "wicked sick" loaner bike while their own bike was being repaired and appreciated the shop's non-intimidating atmosphere. They also humorously alluded to the high quality of the loaner bike.
Based on customer feedback, Trek Bicycle Chelsea offers:
- Trek Bicycle Sales: The shop specializes in selling Trek bicycles.
- Bicycle Repairs: The shop provides bicycle repair services.
- Warranty Services: The shop offers warranty services and handles warranty issues efficiently.
- Generous Credit for Warranty Issues: The shop offers generous credit towards new bikes for warranty issues.
- Test Rides: The shop allows customers to test ride bikes before purchase.
- Loaner Bikes: The shop provides loaner bikes while repairs are being done.
- Helpful and Friendly Staff (Adam, Declan): The staff is consistently described as helpful and friendly.
- Excellent Customer Service: The shop is known for its excellent customer service.
- Non-Intimidating Atmosphere: The shop provides a welcoming and non-intimidating atmosphere.
If you're in the New York City area and are looking for a helpful and customer-focused bike shop with excellent warranty services and loaner bikes, Trek Bicycle Chelsea is a highly recommended option. Their commitment to customer satisfaction and expert service makes them a valuable asset to the community. You can contact them at (212) 255-5100 or +1 212-255-5100 for more information.
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