Trek Bicycle Corporation

Overview
About
Location
Reviews

Overview

+1 909-390-4940
www.trekbikes.com
5100 Shea Center Dr #7834, Ontario, CA 91761, USA
Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Trek Bicycle Corporation Introduce

Trek Bicycle Corporation, located at 5100 Shea Center Dr #7834, Ontario, CA 91761, is a branch of the well-known bicycle company. You can reach them at (909) 390-4940 or +1 909-390-4940.

Based on available customer reviews, this specific location and/or the company's online services have received significant negative feedback. Customers have expressed dissatisfaction with their online shopping experience, citing website issues and poor customer service interactions.

Several customers reported encountering problems with the company's website, including issues with online ordering and chat support. One customer described the customer service as "horrible" and "pathetic," indicating a lack of resolution and unhelpful responses from chat support.

Another customer review alleges discrimination and expresses concerns about the company's hiring practices, particularly regarding overweight individuals. The customer also mentions their personal cycling achievements, highlighting their fitness level.

It is important to note that these reviews represent individual customer experiences and may not reflect the overall quality of Trek Bicycle Corporation's products or services. However, the consistent negative feedback regarding online shopping and customer service suggests potential areas for improvement. Potential customers may want to consider these reviews when making purchasing decisions.

Location

Reviews

Nov 26, 2024

This company is absolutely horrible. The worst customer service experience ever, their website is all screwed up. Sent me to chat with a customer service person, can't be resolved? Just pathetic. After clearing my cache and history I get redirected to the chat and their system won't let me shop? Chat person said "Oh well?" Lousy condescending customer service, don't do business with Trek, they don't care.
Mar 31, 2023

Yes me too! I felt Discriminated also I don't think they even Consider overweight people for the job. Little that they know that I can Ride a bicycle from San Bernardino to LA with in 5 Hours about a 50 mile ride That's a decent time for someone my size and age
Jan 14, 2023

Trek warehouse and distribution in Ontario CA is just that, a warehouse and distribution location. They don't sell anything only house and distribute trek products to retailers or shops. The location is located next to the 10 and 15 freeways in Ontario ca and is guarded with armed security 24hrs a day 7 days a week year round.
May 12, 2022

Delivered here and was in and fairly quickly.Unloader guy was friendly, Shout out from NC to GA living in Chi-town
Jul 05, 2013

Distribution warehouse only. Excellent phone svc.