Trek Bicycle Gig Harbor

Overview
About
Location
Reviews

Overview

+1 253-858-8040
trekbikes.com
6820 Kimball Dr b1, Gig Harbor, WA 98335, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Gig Harbor Introduce

Trek Bicycle Gig Harbor is located at 6820 Kimball Dr b1, Gig Harbor, WA 98335, USA. You can contact them at (253) 858-8040 or +1 253-858-8040.

Customer reviews highlight Trek Bicycle Gig Harbor as a shop with a good selection of bikes and a welcoming atmosphere. One customer praised the store manager, Nora, for her excellent service. As a returning cyclist after 15 years, they appreciated Nora's guidance in finding the right bike without any pushy sales tactics. Nora also facilitated a test ride and arranged a rental since the chosen bike needed to be ordered.

Another customer, who has been using the shop as their local bike shop for eight years, emphasized the consistent helpfulness in finding the right products. They appreciated the staff's respectful treatment, particularly when purchasing a new bike, contrasting it with other shops that tried to oversell unnecessary features. They acknowledged the shop's busy periods during the riding season but emphasized the staff's efficiency in handling maintenance and customers while maintaining excellent service. The shop also offers a good selection of cycling gear, including kits, helmets, gloves, lights, guards, fenders, maintenance tools, and parts.

These reviews suggest that Trek Bicycle Gig Harbor is a highly recommended bike shop that prioritizes personalized service and customer satisfaction. The shop's knowledgeable staff, particularly Nora, and their dedication to helping customers find the right bike and gear make them a valuable resource for cyclists in Gig Harbor and surrounding areas.

As a "Bicycle Shops Near Me" option, Trek Bicycle Gig Harbor offers Trek bike sales, bike rentals, bike service, and a wide selection of cycling gear. Potential customers should contact them directly for specific inquiries regarding their inventory and services. The shop's focus on providing personalized service and expert assistance is a notable feature.

Location

Reviews

Jul 20, 2024

The shop had a good selection and a good feel to it. Additionally, the store manager Nora was excellent to me. I’m just getting back into cycling after 15 years, and she guided me through finding the right bike in a straightforward and non pushy way. Additionally, she took me on a test ride to make sure it was a good match, all in addition to arranging a rental for me, since my chosen bike had to be ordered.
Oct 04, 2021

I have been using Old Town as my local bike shop since I moved back to the area 8 years ago. Always helpful in finding just the right thing that you are looking for. They treat everyone with great respect, especially when purchasing a new bike. I had other bike shops trying to oversell me on bikes that had features I didn't need, or would just try to get me to purchase what they had on display. They are frequently busy in the "good" riding season, so please have some patience, they get through a lot of maintenance and customers as fast as they can while providing some of the best service around. Good selection of Kits, helmets, gloves, lights, guards, fenders, maintenance tools, and parts.
Jan 07, 2025

I should have turned around and walked out. The sales staff at the front counter could not have been more unprofessional. So I didn't have a $10k trek bike, it's only a $7k mountain bike. First words were actually and I quote "did you steal this?" I felt they were judging me by my atire. Sorry I just got off work. Then asking me questions about my bike showing a complete lack of knowledge with further insults. After the mechanic looked at it and the sales staff actually laughed at what the mechanic said. Im new to the area and was looking for a reputable bike shop. I know the condition of my bike and I took it in that way dirty and abused to test the shop's integrity. They got an F and I will not return. Do not put your faith in their work or the sales staff. They need to learn professionalism.
Oct 29, 2024

Not so happy the last 2 times. I had my bike fixed up of brake lines and tightened up that lasted me 2 bike rides. Brake pads fell off and lines had to be fixed again . My son’s BMx bike also had brake pads fall off and replaced and they have fallen off and he has no brakes again. Several hundred for things to be fixed twice. I have been going here for uears and this is disappointing. Very friendly but the work is not so good.
Aug 03, 2024

Nora, the store manager, is amazing, knowledgeable, patient, responsive, accommodating and all things customer service. I came in with no intention of buying a bike and to just gain some knowledge and walked out with a bike (a week later after re-visiting the shop every day for that week) and a smile. I watched them with many other customers during my many times visiting the shop and they consistently met each customer with kindness and a genuine desire to help with any need they had. Thank you Nora. You Rock.