Trek Bicycle Happy Valley

Overview
About
Location
Reviews

Overview

+1 503-254-2663
www.trekbikes.com
9347 SE 82nd Ave, Happy Valley, OR 97086, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Happy Valley Introduce

Trek Bicycle Happy Valley, located at 9347 SE 82nd Ave, Happy Valley, OR 97086, is a bicycle store known for its excellent customer service and quality Trek brand bicycles. Serving the Happy Valley community, this store provides a positive and supportive environment for bike enthusiasts of all ages.

Customers consistently highlight the exceptional service provided by staff member Kyle, particularly when assisting families with children's bike upgrades. One customer described their experience upgrading their children's Precaliber bikes, praising Kyle's patience, kindness, and thoughtfulness throughout the process. The customer emphasized the positive experience, which reinforced their loyalty to the Trek Happy Valley store.

Another customer echoed similar sentiments, noting Kyle's cool, calm, and friendly demeanor even when dealing with order history issues. The focus on customer satisfaction and problem-solving has made Trek Bicycle Happy Valley a highly recommended bike shop.

Key features and services offered by Trek Bicycle Happy Valley include:

Sales of Trek brand bicycles.
Specialization in children's bike upgrades and sales.
Exceptional customer service.
Knowledgeable and patient staff.
A family-friendly shopping environment.

If you're looking for a bike shop that prioritizes customer satisfaction and offers quality Trek bicycles, especially for families looking to upgrade their children's bikes, Trek Bicycle Happy Valley is an excellent choice. Their commitment to providing a positive and supportive experience makes them a valuable resource for the local community. Contact them at (503) 254-2663 or +1 503-254-2663.

Location

Reviews

Mar 10, 2025

Great experience. We were upgrading bikes for our 2 kiddos and Kyle, along with us, worked through the precaliber upgrade process. Kyle was patient, kind, and thoughtful. For that, we were exceedingly grateful. We walked out with 2 new bikes, exceptionally happy kiddos, and an experience that only reinforced our positive outlook around the Trek Happy Valley store. We will definitely come back and we will continue referring folks there.
Mar 09, 2025

It doesn’t get much better than the customer service Kyle provided to us when we upgraded our kids’ bikes. Even as he had to sort out some order history issues, he was cool, calm, and always friendly. Trek for life!
Mar 13, 2025

I came to the store ready to purchase the bike I want that they had in stock—I had my car’s bike rack ready to go and everything—but after being subjected to incredibly manipulative and sleazy car-salesman-esque sales tactics by 2 of the employees, I left empty handed and ended up ordering my bike through a different bike shop. It is impressive how quickly they made me switch from an eager and ready buyer to trying to politely leave as quick as possible. It is disrespectful how many cringe lines they used on me to pressure and manipulate me into buying. “I know delayed gratification is hyped up, but honestly instant gratification is where it’s at. You should buy this bike right now, I mean it’s right here ready to go. It won’t be ready to go anywhere else. It’s the best bike in the shop honestly, a lot of pros have won races on THIS bike. It’s a sick bike.” “What’s stopping you from saying yes right now?” Honestly THEM, but I said it’s not the color I want. “Nahh that’s not a good reason this color is the best option it looks super sick. I’d personally get this color and this bike right now.” “I already set the pedals up and let you test ride it, don’t you want to take it home?” They varied their tactics from ego-stroking, peer pressuring, guilting, and manipulating in an extreme and excessive way. SO glad the store I bought my new bike from was super supportive and kind and normal, because man this really sucked.
Jul 20, 2024

Trevor was great and helped me get a bike and new wheel set in under 24 hours! 100% will be going back, oh and Trevor if your reading this, I just crushed my longest climb up to council crest on the emonda ! That bike is a beast in the hills! Thanks for your guidance brother
Dec 20, 2024

Great service both customer and mechanical, trustworthy! Variety of store products including the most beautiful bikes in the industry. Willing to help find components if not in stock, for high level cyclists and the beginner, and go out of their way to get you riding, or racing again.