Trek Bicycle - Naperville

Overview
About
Location
Reviews

Overview

+1 630-778-8877
www.trekchicago.com
3416 Illinois Rte 59, Naperville, IL 60564, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday Closed

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 12:00 AM - 4:00 PM

Trek Bicycle - Naperville Introduce

Trek Bicycle - Naperville is a bicycle store located at 3416 Illinois Rte 59, Naperville, IL 60564. They can be contacted at (630) 778-8877 or +1 630-778-8877. As a platform category bicycle store, they specialize in the sale of Trek and Townie bicycles, including e-assist models, and a wide range of bicycle accessories.

Customer reviews consistently highlight the excellent customer service and knowledgeable staff, particularly Sean. Customers have praised Sean for his ability to provide detailed information and create a comfortable shopping experience. One customer mentioned purchasing multiple accessories to enhance their long bike rides, indicating a wide selection of available products.

Another customer visited the store specifically to learn about e-assist bikes and was impressed by Sean's friendly and knowledgeable assistance. This customer's research was validated, leading to the purchase of a Townie e-assist bike and additional accessories.

Based on customer reviews, Trek Bicycle - Naperville offers:

A wide selection of Trek and Townie bicycles, including e-assist models.
A large variety of bicycle accessories.
Knowledgeable and friendly staff, particularly Sean.
Excellent customer service and a comfortable shopping environment.
Detailed information and assistance to help customers make informed purchasing decisions.

In summary, Trek Bicycle - Naperville is a highly recommended bicycle store in Naperville, known for its extensive selection of bikes and accessories, as well as its exceptional customer service. For more detailed information on their inventory and services, it is recommended to contact them directly.

Location

Reviews

Jul 06, 2024

Sean is very knowledgeable and shared with me all the information I needed to feel comfortable with my bike. I bought a couple accessories that will make my long bike rides absolutely perfect. Great selection of Trek and Townie bikes and a ton of accessories! Thanks Trek Naperville!
Jul 06, 2024

Recently I visited the Trek Naperville store to learn about e-assist bikes. The customer service I received from Sean was great. He was friendly and very knowledgeable, validating my research. I ended up buying a Townie , and additional accessories that same day.
Sep 02, 2023

Albin walked my son through the different models and designs to help him pick something he'd enjoy and grow into down the road. They even trimmed his seat down to help him feel more comfortable getting off and on after installing a water holder & kickstand.
Feb 26, 2024

Quick and friendly service. Though I don't feel like I was heard when discussing what frame size was best for me. (This was 2.5 years ago.) They suggested a size based on my height and my legs are short for my height. A smaller size was a better fit. I found that out by test riding a smaller frame size bike that I really liked the color of. If it hadn't been for that, I would not have ended up with the best frame size for me.
Jul 01, 2024

Just had a really great experience in this shop. Needed a simple repair and they got it done on the spot and were very kind and patient. As an amateur sometimes it can be intimidating but Joe was the nicest person I’ve met in a bike shop.