Trek Bicycle Oklahoma City

Overview
About
Location
Reviews

Overview

+1 405-232-4040
www.trekbikes.com
900 N Broadway Ave, Oklahoma City, OK 73102, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Oklahoma City Introduce

Trek Bicycle Oklahoma City, located at 900 N Broadway Ave in Oklahoma City, OK, is a bicycle store specializing in Trek brand bicycles and related services. As a platform category bicycle store, they cater to cyclists seeking high-quality bikes and expert support.

Customer reviews consistently highlight the shop's exceptional customer service and knowledgeable staff. One reviewer praised the team for their genuine interest in helping customers find the right products, even recommending items they didn't have in stock. They appreciated the staff's patience and dedication in finding the desired accessories, even when they weren't readily available.

Another reviewer commended the "great team" at the downtown OKC location, specifically mentioning Ryan, Chris, Evan, and Ed. They emphasized the team's professionalism, knowledge, and helpfulness. They also praised the shop's annual service special, which allows them to ride approximately 12,000 miles a year with minimal issues. They noted the shop's quick turnaround time for repairs, ensuring they are "never without our bikes."

Key features of Trek Bicycle Oklahoma City include:

Trek Bike Sales: Offering a wide selection of Trek brand bicycles.
Top-Notch Customer Service: Providing exceptional service and personalized assistance.
Knowledgeable Staff: Employing staff with extensive knowledge of Trek bikes and cycling.
Professional Service: Offering expert bike maintenance and repairs.
Annual Service Specials: Providing comprehensive service packages.
Quick Turnaround Repairs: Ensuring minimal downtime for customers.

For inquiries or to browse their selection, you can contact Trek Bicycle Oklahoma City at (405) 232-4040 or +1 405-232-4040. Located in Oklahoma City, they serve the local and regional cycling community.

If you're looking for a bike shop that offers high-quality Trek bikes, expert service, and exceptional customer care, Trek Bicycle Oklahoma City is an excellent choice. Their commitment to customer satisfaction and their expertise in cycling make them a valuable resource for cyclists in the Oklahoma City area.

Location

Reviews

Jan 03, 2025

Their customer service is top-notch, they are genuinely interested in helping you find the right product for your needs. Without pressuring you to buy their products, but recommending other things even if they don't have them in stock at the time. For someone who can be difficult and unsure at times, they were able to work with me and go above and beyond to get me the accessories I was looking for even though they didn't have them in stock.
Jan 18, 2025

What a great team you have at the downtown OKC location (Ryan, Chris, Evan and Ed). They are very professional, full of knowledge and very helpful! We take our bikes in once a year for the service special. We ride 12k miles a year with hardly ever any issues. If for any reason something goes wrong the turn around is fantastic. We are never without our bikes! They are always there to keep us rolling!
Feb 03, 2025

Thank you for your patience and support during my purchasing process. Very 😃 happy!
Oct 01, 2024

The OKC Trek store has one of the best customer service teams I've ever encountered! They are extremely knowledgeable about their products and genuinely care about providing a great customer experience. I recently filed a warranty claim for a defective product I had purchased. When I went to the store, I learned that the exact product was no longer available since it had been discontinued. Instead of replacing it with a style I wouldn't be happy with, they offered me a full refund. I chose to keep the product and accept the warranty's discontinuation, but the team's flexibility and dedication to customer satisfaction really stood out to me. They truly go above and beyond for their customers!
Jul 10, 2024

I’ve been using the Trek shop in okc for several years- first with my Madone and now with my Speed Concept. No matter how basic my problems, the Trek employees have never treated me like my questions were dumb (how to remove pedals, bike maintenance, etc). I have an Ironman in 4 days and today I noticed that I had a loose head tube. The head mechanic and his staff fixed me up right away. I couldn’t be more satisfied.