Trek Bicycle Tacoma University Place

Overview
About
Location
Reviews

Overview

+1 253-393-2684
www.trekbikes.com
3550 Market Pl W Suite 102, University Place, WA 98466, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

Trek Bicycle Tacoma University Place Introduce

Trek Bicycle Tacoma University Place is located at 3550 Market Pl W Suite 102, University Place, WA 98466, USA. You can contact them at (253) 393-2684 or +1 253-393-2684.

Customer reviews consistently praise Trek Bicycle Tacoma University Place for its exceptional customer service and knowledgeable staff. One customer gave the shop a "10/10" rating, highlighting that Isaiah and his team continually exceed their expectations. They recommend the shop for a "fantastic bike shop experience" for friends, loved ones, and even rivals.

Another customer shared a remarkable experience with Gloria, who went above and beyond to assist them. The customer needed a bike rack for their daughter's mountain bike to support a basket and a 25-pound dog. Gloria found a suitable rack that could support 50 pounds and, despite the customer being an elderly man and appearing perplexed, volunteered to install the rack for free while they waited. The customer was impressed by Gloria's willingness to help and the shop's commitment to customer service.

These reviews suggest that Trek Bicycle Tacoma University Place is a highly recommended bike shop that prioritizes customer satisfaction and provides exceptional service. The shop's knowledgeable staff, particularly Isaiah and Gloria, and their dedication to exceeding customer expectations make them a valuable resource for cyclists in University Place and surrounding areas.

As a "Bicycle Shops Near Me" option, Trek Bicycle Tacoma University Place offers Trek bike sales, bike service, bike rack installation, and related services. Potential customers should contact them directly for specific inquiries regarding their inventory and services. The shop's focus on providing exceptional customer service and expert assistance is a notable feature.

Location

Reviews

Feb 06, 2025

10/10 highly recommended! Isaiah and his team continually outperform my expectations. They somehow keep exceeding my demanding and lofty needs. Bring your friends and loved ones here for a fantastic bike shop experience. Rivals too if you want to punish them on the street, track or trails. ;)
Oct 09, 2024

WOW!!! Trek's Gloria stated that this store prided itself on customer service ... and she wasn't kidding! My 30 year old daughter needed a back bike rack needed for her mountain bike. I explained to Gloria that I needed one that would support a basket and a 25 pound dog. After a brief search, she found one that would support 50 pounds ... and it was in stock. Now ... I am an elderly man and Gloria must have sensed that I was somewhat perplexed. SHE VOLUNTEERED TO INSTALL THE RACK WHILE I WAITED ... FOR FREE!!! My daughter subsequently picked out a wicker basket that I screwed down onto that rack.
Oct 07, 2024

It was a great experience buying a new bike at Trek. I loved how the measurement system works, it is pretty high tech. Iseah was very helpful, he answered all my questions and walked through different products and accessories without forcing sale. I totaly recommend this place.
Dec 12, 2024

Gloria was knowledgeable and very helpful in efficiently finding the best helmet for me. I greatly appreciated her assistance. I am very pleased with my purchased helmet and also loved the free sticker! Thank you!
Oct 08, 2024

We are beginners! I felt safe in knowing these guys weren't trying to screw me over with inflated prices on our bike rack we purchased. They also didn't make us feel like idiots when we told them that we put our own bikes together, but wanted to make sure we did it right! I really appreciated the way they were so quick to install water bottle holders while our bikes were on the rack!