Upshift Cycles

Overview
About
Location
Reviews

Overview

+1 408-244-8356
www.upshiftsj.com
1280 The Alameda, San Jose, CA 95126, USA
Hours

Monday Closed

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 12:00 AM - 6:00 PM

Upshift Cycles Introduce

Upshift Cycles is located at 1280 The Alameda, San Jose, CA 95126, USA. You can contact them at (408) 244-8356 or +1 408-244-8356.

Customer reviews consistently praise Upshift Cycles for its expert bike tuning and service, particularly highlighting the exceptional work of Doug Ballard. One customer described the shop as "the BEST," emphasizing the staff's helpfulness, responsiveness, knowledge, and friendliness. They appreciated the shop's assistance in resolving an issue with their Canyon bike and the proactive identification of potential performance optimizations without any pressure to purchase additional services. They specifically commended Doug Ballard for his expertise and dedication.

Another customer referred to Doug as a "magic man," expressing astonishment at the remarkable improvement in their 10+ year old carbon Fuji SL-Comp after a tune-up. They stated that the bike had never felt so good, even when new, despite previous tune-ups at other shops. They expressed gratitude for finding Upshift Cycles and praised the entire staff.

These reviews suggest that Upshift Cycles is a highly recommended bike shop that prioritizes customer satisfaction and provides expert bike tuning and service. The shop's knowledgeable staff, particularly Doug Ballard, and their commitment to optimizing bike performance make them a valuable resource for cyclists in San Jose and surrounding areas.

As a "Bicycle Shops Near Me" option, Upshift Cycles offers bike tune-ups and repairs. Potential customers should contact them directly for specific inquiries regarding their services and pricing. The shop's expert tuning and service, especially by Doug Ballard, are notable features.

Location

Reviews

Feb 17, 2025

This place is the BEST. They are helpful, responsive, knowledgeable and friendly. I had an issue with my Canyon bike that they helped me resolve, and kept me up to date the whole way through. Then they even identified a few other places where the performance of my bike could be optimized (without any pressure or “hard sell.” Doug Ballard in service is one of the good ones. He’s on it and knows his stuff. Really grateful to this team.
Jan 22, 2025

I'm calling Doug the magic man because I never knew how great of a bike my 10+ year old carbon Fuji SL-Comp really was until he did a tune up on it. Ive had many tune ups by other shops in that time span and the bike has never felt this good, even when it was new. Really glad I found Upshift Cycles, the entire staff is great.
Dec 30, 2024

Great customer empathy and service. I want to say thank you to Stan, the bike mechanic here. He really helped me out with a chain skipping issue and even helped diagnose a bigger issue that compromised the safety of the frame that I didn't realize was there. Will definitely come back to Upshift for future bike repairs/servicing!
Dec 15, 2024

Bought a mountain bike from them today! As someone that’s trying to get into mountain biking they gave me a lot of good tips to start out. Overall, i love the general vibe of the store, and will soon be sending in my beater road bike to them for repairs ☺️
Feb 22, 2025

Very helpful staff. And yes their prices are fair . The kind of shop you want to go back to . I’ve never been disappointed. Good job Guys !