Vicious Cycle Battery

Overview
About
Location
Reviews

Overview

+1 267-206-6009
2242 S 17th St, Philadelphia, PA 19145, USA
Hours

Monday Closed

Tuesday 2:00 PM - 8:00 PM

Wednesday 2:00 PM - 8:00 PM

Thursday 2:00 PM - 8:00 PM

Friday 2:00 PM - 8:00 PM

Saturday 2:00 PM - 8:00 PM

Sunday 2:00 PM - 8:00 PM

Vicious Cycle Battery Introduce

Vicious Cycle Battery, located at 2242 S 17th St, Philadelphia, PA 19145, offers electric vehicle battery and repair services. You can contact them at (267) 206-6009 or +1 267-206-6009.

Customer reviews present a stark contrast in experiences, raising significant safety concerns:

Severe Safety Hazards: One customer reported a catastrophic battery explosion and fire shortly after picking up their electric scooter, resulting in property damage and requiring fire department intervention. The fire marshal attributed the incident to improper repairs, indicating serious safety risks.
Unconventional Business Operations: The business operates out of a residential home, not a traditional storefront, raising questions about professional standards and licensing.
Concerns Regarding Expertise and Licensing: Customers have expressed concerns about the owner's qualifications and lack of business licensing, particularly given the potential dangers of electrical repairs.
Delayed Service and Questionable Practices: One customer reported a month-long delay for a two-day repair, and concerns about the owner's work practices and alleged drug use.
Positive Repair Outcomes: Conversely, another customer reported a positive experience, praising the owner, Victor, for his troubleshooting skills and quick, affordable repairs of a 48-volt battery and computer.
Contradictory Customer Experiences: Reviews show a wide range of experiences, from dangerous failures to successful repairs, indicating inconsistent service quality.
Legal Concerns: One customer mentioned pursuing legal action due to property damage and the business's lack of licensing and liability insurance.

Vicious Cycle Battery presents a highly polarized customer experience. While some customers have reported successful repairs, the serious safety concerns raised by others, particularly the battery explosion and fire incident, cannot be ignored. The unconventional business operation and lack of licensing also raise red flags.

Potential customers should proceed with extreme caution and consider alternative, licensed, and established repair shops. The potential for serious safety hazards outweighs the reported positive experiences. It is strongly recommended to seek services from reputable businesses with proper licensing and insurance.

For those considering repairs, it is advised to research and choose licensed and insured businesses to minimize safety risks. Verify the business's credentials and seek multiple opinions before entrusting them with repairs, especially involving electrical components.

Location

Reviews

Sep 22, 2024

BATTERY EXPLOSION! Fire lasted 30 minutes. Anywhere but here! I had just picked up my $1600 Nanrobot d6+ electric scooter after a month, even though it was only a 2 day job. It’s not a store, by the way, it’s just this guy Victoria working out of the living room of someone’s home, but sleeps until 2pm then opens the front door to the row home and stumbles out to look at electric vehicles. Nobody runs a real business this way. I think he might be on drugs with what happened to my scooter. When I picked it up I rode down the block to test it, and after 25 feet the engine shut off, I heard a popping sound, and then the scooter burst into flames that melted the deck cover, and sent sparks shooting 20 to 30 feet onto the neighbors sidewalk across the street. Thank God I jumped off in time. Thank God it wasn’t in my car or in my home when it exploded. The Fire Marshall was called, and the police and fire Marshall and multiple fire trucks arrived. The street was shut down for hours. The fire Marshall told me that if this fire happened indoors that it would have absolutely burned down the house. If you need your scooter fixed, there are real stores, not a stoner kid running a shop out of a living room playing with electric batteries and causing fires. He just doesn’t have the training or skills to do stuff right. Try Victory E-bike on Broad street or Phillyebikecenter. They are real stores with a license to practice business in Philadelphia. This guy does not qualify to run a business, so couldn’t get a license. It’s electrical work. You need training, or explosions like mine happen. I’m not sure how many of the products he fixes burst into flames, but it should be none, and it’s not. I’m still waiting for my money, going to have to take him to small claims court to get my money back because he has no business license or liability insurance. Remember: It’s just a kid in someone’s living room working on your ride, not a real store. Find a real store.
May 02, 2019

The owner of vicious went above and beyond vicious,Dam this guy was an Amazing trouble shooter fix my 48 volt battery and computer Quick!! Price and service even better!! thank you Victor for keeping me delivering and on the road safe! My wife and I thank you so much for your honesty.
Mar 04, 2024

Do not do business with this person. I’m taking Victor Walls Carlettini to small claims court for stealing my bike. I saw some bad reviews on here and some good ones so decided to role the Dice. It has been now a month and I still don’t have my bike, even though he told me it was going to be two weeks max. He has stopped answering my texts and I am no longer going to waste my time trying to communicate with him. Do not do business with this person, you will regret it.
Apr 23, 2024

Don't go here. This guy took my money and built a "custom ebike" and battery for me. Worked for 3 months and the battery/motor started malfunctioning. Tried to contact back when his business was in north east philly but now he has moved down to south. He disappeared no responses. I was also handling the website for his business and he never paid me for hosting or domain renewal so had to shut it off since he would never answer. Save your money for a legit ebike from a reputable company and don't trust this guy to work on your stuff.
Feb 15, 2024

Victor at Vicious Cycle Bikes was the only person I could find in quite a large area around Phila. to rebuild my ebike battery. His work was excellent and performed in a timely manner. I would not hesitate to recommend Victor for any Lithium Battery repair Issues. Thx again Victor for a job well done. Mike M.