Village Cycle Center

Overview
About
Location
Reviews

Overview

+1 312-751-2488
villagecycle.com
1337 N Wells St, Chicago, IL 60610, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday 10:00 AM - 5:00 PM

Village Cycle Center Introduce

Village Cycle Center, located at 1337 N Wells St, Chicago, IL 60610, offers bicycle sales, accessories, and related services. You can reach them at (312) 751-2488 or +1 312-751-2488.

Village Cycle Center has received mixed reviews from customers, with some praising the sales experience and others expressing dissatisfaction with product quality and customer service.

One customer reported a positive experience with Tim, who was described as "extremely patient" and spent over two hours sizing and ensuring the customer's comfort with their chosen bike. They appreciated the thoroughness of the sales process and found it "completely worth the trip."

However, another customer had a negative experience with a cell phone holder purchased from the shop. They described the product as "bouncy overpriced" and reported that it cracked their iPhone. They attempted to return the item, but were met with skepticism and unhelpful behavior from a staff member. The customer expressed frustration with the shop's refusal to stand behind their products, stating that they would not remedy, return, or exchange the item. They also noted that the shop's prices were "totally overpriced" compared to other Chicago bike shops and suggested that the sales staff operated on commission, potentially leading to biased recommendations.

Village Cycle Center offers bicycle sales and related services, but potential customers should be aware of the mixed reviews regarding product quality and customer service. While some customers have had positive experiences with the sales process, others have reported issues with product returns and perceived overpricing.

Potential customers may wish to carefully research products and compare prices before making a purchase from Village Cycle Center. It is also advisable to clarify the shop's return policy and address any concerns with staff before finalizing a purchase.

Location

Reviews

Feb 18, 2025

A Great experience! Very glad that I did my research and narrowed it down to a few models for discussion. Tim was extremely patient with my entry-level rider questions and spent over 2 hours sizing me and making sure that I was comfortable in the model I ultimately chose. From initial greeting to sales to checkout -completely worth the trip!
Oct 01, 2024

This is my $30 bouncy overpriced cell phone holder. Cracked the back of my iPhone and would hurt you if you attempt to buffer its ability to kill your mobile device. Figured the $5 Target competitor would suffice as it works better, so back to the shop right? WRONG! As immediate as I was explaining to a helpful clerk, a smug bald co-worker leaned-in to snark quite blatantly, “I don’t believe that”. So this city bike shop WON’T STAND BEHIND THEIR PRODUCTS! Will not remedy, return or exchange it, all headaches are final here. NOTE Every item I considered purchasing was totally overpriced compared to any Chicago independent bike shops I’ve been to. This snobbery excuse of a retailer is obviously on commission VS base and stereotypes your entrance to level their intentions on helping you. So if you prefer snarky bald sales guys when money’s no object, this is your shoppe!
Feb 23, 2025

I’ve bought at least 7 bikes from these guys over the last ten years and they’ve handled all my mechanical work. Top notch across the board. I really like Trek’s bikes independently of Village Cycle but their courtesy, expertise and professionalism would lead me to Trek regardless
Mar 10, 2024

Update: Brought in my old unicycle for some work. Rus and crew fixed it right up! Thanks- Best Trek Bike Shop in the Midwest! Bought our Trek bikes here in 2013 and live in the Western Suburbs. We still bring them here for the yearly tune-up. In February they offer service specials and 20% off service. Best selection of bikes, equipment and repairs by far. Worth the drive!
Feb 25, 2025

Rus is a gem of a human being! Honest, detailed, and straight forward. He took the time to answer questions. And even went above and beyond in pointing out wear and tear of having disc breaks. No overselling. Just good old fashioned "pay attention to this... and stay safe on the roads". In addition to a tune up, I had my breaks changed and rear tire replaced. Everyone greeted me 'welcome back'. Neighborhood vibe for this shop!! Even though I accidentally left my bar tape, Rus kept it safe for follow up service as discussed and agreed. Priority was tune up to take advantage of weather then come back later to repair my hood and change my bar tape. Service you can trust! Thank you!