Village Cycle Center, located at 1337 N Wells St, Chicago, IL 60610, offers bicycle sales, accessories, and related services. You can reach them at (312) 751-2488 or +1 312-751-2488.
Village Cycle Center has received mixed reviews from customers, with some praising the sales experience and others expressing dissatisfaction with product quality and customer service.
One customer reported a positive experience with Tim, who was described as "extremely patient" and spent over two hours sizing and ensuring the customer's comfort with their chosen bike. They appreciated the thoroughness of the sales process and found it "completely worth the trip."
However, another customer had a negative experience with a cell phone holder purchased from the shop. They described the product as "bouncy overpriced" and reported that it cracked their iPhone. They attempted to return the item, but were met with skepticism and unhelpful behavior from a staff member. The customer expressed frustration with the shop's refusal to stand behind their products, stating that they would not remedy, return, or exchange the item. They also noted that the shop's prices were "totally overpriced" compared to other Chicago bike shops and suggested that the sales staff operated on commission, potentially leading to biased recommendations.
Village Cycle Center offers bicycle sales and related services, but potential customers should be aware of the mixed reviews regarding product quality and customer service. While some customers have had positive experiences with the sales process, others have reported issues with product returns and perceived overpricing.
Potential customers may wish to carefully research products and compare prices before making a purchase from Village Cycle Center. It is also advisable to clarify the shop's return policy and address any concerns with staff before finalizing a purchase.
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