Western Bikeworks

Overview
About
Location
Reviews

Overview

+1 503-342-9985
www.westernbikeworks.com
5741 NE 87th Ave, Portland, OR 97220, USA
Hours

Monday Closed

Tuesday 9:00 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Western Bikeworks Introduce

Western Bikeworks, located at 5741 NE 87th Ave, Portland, OR 97220, offers bicycle sales, shipping, and related services. You can reach them at (503) 342-9985 or +1 503-342-9985.

Western Bikeworks is known for its accommodating service, stellar staff, and ability to handle unique shipping situations. Customers consistently praise the shop for its helpfulness and positive atmosphere.

One customer shared their positive experience, highlighting the shop's accommodation of their schedule and unique shipping needs when they found a bike they wanted to take home. They also appreciated the quick responses to their questions and the great insight and suggestions provided for bike care and fit. They were "very happy overall" with their purchase.

Another customer described the shop as "classy" with "stellar staff." They emphasized the shop's willingness to go above and beyond, even when there was no profit for them. They stated that if they were ever back in Portland, Western Bikeworks would be the only bike shop they would visit.

Western Bikeworks is a trusted resource for cyclists in the Portland area, offering accommodating service and exceptional assistance with a focus on customer satisfaction. Their stellar staff and dedication to quality service make them a top choice for local residents and visitors.

If you are in the Portland, OR area and are looking for an accommodating and stellar bike shop that can handle unique shipping situations and provide expert advice, Western Bikeworks is a highly recommended option. Their dedication to customer satisfaction makes them a top choice for local cyclists.

Location

Reviews

Sep 21, 2024

This shop was so accommodating with my schedule and unique shipping situation when I was in town and found a bike I wanted to get back home. They were also quick to answer all of my questions. I ended up buying a bike there and they had great insight and suggestions for care, fit, etc. Was very happy overall.
Sep 04, 2024

Classy shop with stellar staff. Really came through for me with no profit to themselves. If I am ever back in Portland this is the only bike store I would visit.
Nov 07, 2023

I've been a loyal customer of Western Bikeworks for several years, and I can't praise them enough. Their impeccable customer service, fantastic loyalty program, competitively priced products, and reliable shipping have made each purchase a delightful experience. What truly sets them apart is their dedicated staff. Every time I've interacted with their team, it's been a pleasure. They tackle any issues with efficient and practical solutions, making the occasional hiccup feel like a minor inconvenience. Most recently, I had to utilize their warranty service for my Kask Protone helmet, and I was blown away by their professionalism and outstanding communication. They made the process smooth and stress-free. Western Bikeworks, you've consistently exceeded my expectations. Thank you for your unwavering commitment to customer satisfaction. I wholeheartedly recommend them to anyone in need of top-notch cycling gear and service.
Jul 10, 2022

Don't really make negative reviews, and it seems like the brick and mortar bike shop is filled with excellent people. Poor experience for me with the online side with a transaction. Probably a fluke but figured I'd share. Read the fine print on the returns policy. Overall, (if you're not local) maybe just shop with another online retailer or visit your local bike shop. My experience with Western Bike Works, Velotech Inc, and Nate from sales was a solid reminder.
Aug 23, 2022

Was super glad to find the tire that I wanted. I paid for UPS Ground as it showed delivery a couple of days later. I got a confirmation for half my order (the tubes) which arrived on time. I had to call to get the info for the actual tires. The guy on the phone was super bro-tastic and not terribly helpful. I am hoping that my tires arrive tomorrow. Not a great experience...