Western Cycle

Overview
About
Location
Reviews

Overview

+1 978-774-1685
www.western-cycle.com
89 Maple St, Danvers, MA 01923, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 9:00 AM - 3:00 PM

Sunday 11:00 AM - 4:00 PM

Western Cycle Introduce

Western Cycle is located at 89 Maple St, Danvers, MA 01923, USA. You can contact them at (978) 774-1685 or +1 978-774-1685.

Customer reviews consistently praise Western Cycle for its exceptional customer service and helpful staff. One customer shared a heartwarming experience purchasing an adult-sized tricycle for their son with autism and an intellectual disability. They were impressed by the shop's prompt delivery and assembly of the tricycle, which arrived before Christmas. The shop's recommendation of the 24” frame size proved perfect for their son, and they appreciated the shop's suggestion to bring their son in for a test ride. The customer expressed gratitude for the shop's assistance in enabling their son to enjoy riding like his peers.

Another customer, who was visiting from out of town and hadn't ridden a bike in 30 years, also shared a positive experience. They appreciated the shop's helpfulness in setting them up with a Trek dual sport bike and a helmet. The shop even installed a bike carrier on their car, making the purchase and transport seamless.

These reviews suggest that Western Cycle is a highly recommended bike shop that prioritizes customer satisfaction and provides personalized, helpful service. The shop's commitment to accommodating individual needs and providing a positive buying experience makes them a valuable resource for cyclists in Danvers and surrounding areas.

As a "Bicycle Shops Near Me" option, Western Cycle offers a wide range of bikes, including adult tricycles and Trek dual sport bikes, and provides helpful services like assembly and installation. Potential customers should contact them directly for specific inquiries regarding their inventory, services, and pricing. The shop's exceptional customer service is a notable feature.

Location

Reviews

Dec 30, 2024

Had the absolute best experience purchasing an adult size tricycle for my son who has autism and an intellectual disability. Not only did the tricycle arrive much faster than anticipated (before Christmas!), but the shop had it assembled the day that it arrived. The 24” size frame was recommended by Western Cycle and is perfect for my son who is 11 but on the taller side. They also recommended bringing him down to the shop so he could try out the tricycle to make sure he likes it. (He LOVES it!) My husband and I love watching him ride his own tricycle up and down our road, just like his neighborhood friends do with their bikes. We are grateful for all of Western Cycle’s help, and for making this such a wonderful experience.
Jun 30, 2024

So helpful in every way! I was from out of town looking to buy a new bike. Hadn’t had a bike in 30 years. They set me up with what I needed. Trek dual sport with a helmet. And since I couldn’t carry it in my car I bought a bike carrier for it and they installed it for me. Just a great buying experience.
Apr 30, 2024

Western Cycle has terrific customer service. I get treated with respect, and they address all my questions. The service staff has helped me build my bike to where I want it and helped me with decisions to improve my bike.
Jun 26, 2024

What a great bike shop! Brought bike in on 6/23, without an appointment, to have the crankset that was on the bike when I bought it used, replaced. I thought it was the standard 50/34. I had bought a 46/30 to replace it. Christian was very helpful. I told them to get to it whenever they could. Tuesday, 6/25, I got a call from Dean who was at their Seabrook, NH location telling me that the crankset on the bike was already a 46/32. Apparently, the previous owner had already changed it. He suggested just leaving that set on since it was a better model than what I had bought and I agreed. I can’t believe I didn’t count the teeth before deciding to buy the new crankset. Dah! I got a text today, Wednesday, 6/26, telling me bike was ready for pickup. Went and got it and was told there was no charge. I offered to pay something since I know they had time into it, but they refused. I gave them the crankset I had bought and told them they could used it or donate it, whatever they chose to do, then thanked them profusely and took the bike home. I’ve been riding and working on my own bikes for 50 years. I’m new to Massachusetts, having moved here in 2022. Unfortunately , where I’m living, there is no space for me to no longer work on my bikes. I’ve dealt with a lot of bike shops over the past 50 years and I’d rate Western Bike in Danvers up there with the very best of them. I highly recommend.
Aug 04, 2022

Great knowledgeable full sales/service bicycle shop.I brought my 2022 Trek Fuel ex 9.7 in to swap out entire groupset to the new shimano M91XX setup, normally this is a 1 or 2 day job start to finish. They completely finished my bike in less than 24hrs just in time for my birthday (today) talk about service ..A1 company in & out, highly recommended!