Wheel & Sprocket

Overview
About
Location
Reviews

Overview

+1 847-864-7660
www.wheelandsprocket.com
1027 Davis St, Evanston, IL 60201, USA
Hours

Monday 12:00 AM - 6:00 PM

Tuesday Closed

Wednesday 12:00 AM - 6:00 PM

Thursday 12:00 AM - 6:00 PM

Friday 12:00 AM - 6:00 PM

Saturday 12:00 AM - 4:00 PM

Sunday 12:00 AM - 4:00 PM

Wheel & Sprocket Introduce

Wheel & Sprocket, located at 1027 Davis St, Evanston, IL 60201, offers a wide selection of bicycles, riding gear, and expert repair services. You can reach them at (847) 864-7660 or +1 847-864-7660.

Wheel & Sprocket is highly regarded for its excellent selection of products and superb customer service. Customers consistently praise the shop for its friendly and knowledgeable staff, as well as its reliable repair services.

One customer highlighted the "excellent selection of bikes, riding gear and superb customer service." They appreciated the staff's attentiveness and helpful advice, as well as the service team's thorough assessments and clear explanations of maintenance and repair needs. This customer stated they had all their bikes serviced by Wheel & Sprocket and gave the shop a 5-star rating for selection, customer service, pricing, and bike service/maintenance.

Another customer, a long-time patron, praised the friendly and helpful floor staff, noting their honesty and avoidance of unnecessary sales pitches. They also commended the mechanics' knowledge and reliability, stating they have never had to return for follow-up repairs. This customer mentioned the shop's website, which offers used bikes and close-out sales, and shared their experience of finding a great deal.

Wheel & Sprocket is a trusted resource for cyclists in the Evanston area, offering a wide range of products and expert service. Their dedication to customer satisfaction and long-standing reputation make them a top choice for local residents.

If you are in the Evanston, IL area and are looking for a bike shop with an excellent selection of bikes and gear, superb customer service, and expert repairs, Wheel & Sprocket is a highly recommended option. Their dedication to customer satisfaction makes them a top choice for local cyclists.

Location

Reviews

Mar 07, 2025

Excellent selection of bikes, riding gear and superb customer service. Always take the time to listen to the customer and provide the best advice and assistance. The service team is awesome, they take the time to assess and explain any maintenance /repair needs. I’ve had all my bikes serviced and maintained by the W&S team. Never an issue or complaint. Overall 5-stars all around- selection, customer service, pricing and bike service/ maintenance!
Nov 23, 2024

This is my local bike shop for many years; since before they were known as Wheel and Sprocket. The floor staff are friendly, helpful, and don't BS their customers into something they don't need. I ride about 10,000 miles a year, and they've always taken care of my bikes. I can do simple adjustments and fix flats, but they take care of the rest. Their mechanics helpful, knowledgable and friendly. I don't think I've ever had to return to the shop after a specific repair. They do have a website that sells used bikes and close-out sales on new bikes. I found quite a deal on a bike from their website.
Aug 02, 2024

I had a great experience buying bikes here over the years. The sales staff has been friendly and helpful and went the extra mile during the sales process. Service is a bit of a different story. It seems they struggle with high-end bikes and more complex tasks, taking longer and not quite getting right the first time or missing a nuanced detail. I would trust them with simple stuff, like a tire change, but nothing more than that. Maybe stop with the virtue signaling and identity politics with your store and focus on being the best service provider you can be.
Sep 07, 2024

Perfect place for a newbie! I went not knowing much about bikes and was helped by Sprite. Sprite was patient, took the time to educate me on bike necessities, size me, and let me test ride until I found the perfect bike. She was extremely helpful and kind!
Jul 10, 2024

They are very simple to work with. I needed an annual checkup on my wife's bike, called, told me come in any time - be about 2 weeks. I did, wheels needed to be replaced (been a long time). Bike was finished early, I was out of town. I called to see if I could pay over phone and have my son, come pick up bike. No problem. Really appreciate this. Mitchell