Wheel & Sprocket

Overview
About
Location
Reviews

Overview

+1 262-783-0700
www.wheelandsprocket.com
13925 W Capitol Dr, Brookfield, WI 53005, USA
Hours

Monday 12:00 AM - 6:00 PM

Tuesday Closed

Wednesday 12:00 AM - 6:00 PM

Thursday 12:00 AM - 6:00 PM

Friday 12:00 AM - 6:00 PM

Saturday 12:00 AM - 4:00 PM

Sunday 12:00 AM - 4:00 PM

Wheel & Sprocket Introduce

Wheel & Sprocket is located at 13925 W Capitol Dr, Brookfield, WI 53005, USA. You can contact them at (262) 783-0700 or +1 262-783-0700.

Customer reviews consistently praise Wheel & Sprocket for its high-quality service and expert staff. One customer reported a great experience with Lori, who answered their questions in a friendly and informative manner, helping them select and fit the proper bike. They expressed excitement for their upcoming adventures.

Another customer highlighted the shop's ability to provide excellent service even during busy periods. They were impressed by the staff's attentiveness and their ability to fix an issue caused by another bike shop. They expressed deep appreciation for the shop's time and help.

These reviews suggest that Wheel & Sprocket is a highly recommended bike shop that prioritizes customer satisfaction and provides excellent service. The shop's knowledgeable staff, particularly Lori, and their commitment to resolving issues make it a valuable resource for cyclists in Brookfield and surrounding areas.

As a "Bicycle Shops Near Me" option, Wheel & Sprocket offers bike sales, bike fitting, repairs, and related services. It is recommended to contact them directly for specific inquiries regarding their inventory and services.

Location

Reviews

Nov 09, 2023

Had a great experience with Lori she was able to answer all of my questions in a friendly and informative manner, while helping me select not only the proper bike, but one that was fitted for me .Let the adventures begin !!!!!
May 31, 2024

Very high quality service with associates that really take care of you even if the store is busy. Was very impressed with our whole experience. They fixed an issue that another store caused (not a wheel and sprocket store). Very appreciate of their time and help.
Sep 14, 2024

Great bike store that has excellent staff. I love their store. My bike needed their assistance and it received the best care possible. I recommend this store for both their product and their service. You cannot beat it,
Jul 20, 2024

Petar is a walking encyclopedia who clearly loves his work. Both he and Nick were very understanding and helpful. I rely on my bike to maintain my mental health; when it's down, so am I. Unfortunately, I lack deep pockets. Their understanding of this and effort to get me back on the road quickly while minimizing my expenses are GREATLY appreciated! When they found they didn't have the spokes for my wheels, they sent me to a business competitor. Wow! This referral was a sign of class and confidence, and contributed to me becoming a huge Wheel & Sprocket fan!
Aug 24, 2023

Unfortunately, I am not getting the best experience with service in this shop. Let me explain. My wife's Liv Rove E+ electric bike did not come with a front light when I bought this bike in August last year, so I came to Wheels & Sprocket Brookfield to get support and buy compatible original front light. They gave us good assistance to find the right light for my wife’s ebike, one that would connect directly to ebike battery, Giant model Recon E. They where so kind to order it and when it arrive to the shop, they call to let us know that it had arrived. I brough the bike for installation, until there everything was super good. This happened on October 30 2022. Unfortunately, the climate was getting colder at that time, so my wife did not use it until may this year, and bike was not working. I took it to the shop on May 28, 2023 for revision and it has been there for 3 months now. I call every week to Peter to find out about the status a no progress so far. Sometimes I get to talk with Nick when Peter is not around and same situation. Recently I escalated the situation with shop manager Lori, with the expectation she can get things moving. They are all very nice and always respond to my calls, but it does not help in my situation. This is the only bike my wife has, and we haven’t had the chance to go out to pedal this summer together. Hopefully soon we get our eBike bike and we can go for a ride. I will keep you all, updated in my situation.