Yorktown Cycles

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  • Overview
  • About
  • Location
  • Reviews

Overview

  • +1 914-245-5504
  • www.yorktowncycles.com
  • 1899 Commerce St, Yorktown Heights, NY 10598, USA
  • Hours

    Monday Closed

    Tuesday 10:00 AM - 5:00 PM

    Wednesday 10:00 AM - 5:00 PM

    Thursday 10:00 AM - 5:00 PM

    Friday 10:00 AM - 5:00 PM

    Saturday 10:00 AM - 5:00 PM

    Sunday Closed

Yorktown Cycles Introduce

Yorktown Cycles, located at 1899 Commerce St, Yorktown Heights, NY 10598, is a bicycle shop specializing in bike sales. You can reach them at (914) 245-5504 or +1 914-245-5504.

Yorktown Cycles is highly regarded for its exceptional customer service and smooth buying experiences. Customers have praised Tom, a staff member, for his helpfulness, patience, and professionalism. One customer, who purchased a bike remotely, highlighted Tom's excellent communication and willingness to answer numerous questions regarding sales tax, shipping, and other purchase-related considerations.

The shop is also known for its meticulous bike packing and shipping practices. Customers have reported that their bikes arrived in perfect condition, thanks to the shop's use of ample styrofoam packing material to protect every inch of the frame and delicate components. This attention to detail ensures that bikes can withstand even the roughest handling during delivery.

Yorktown Cycles is dedicated to helping customers find their "dream bikes" and provides personalized service to cater to individual needs. The shop's commitment to excellent communication and customer satisfaction has earned it a loyal customer base.

If you are in the Yorktown Heights, NY area and are looking for a bike shop that provides excellent bike sales and top-notch customer service, Yorktown Cycles is a highly recommended option. Their dedication to customer satisfaction makes them a top choice for local cyclists.

Location

Reviews

  • Feb 04, 2023

    Wonderful buying experience! I called Yorktown Cycles after seeing one of their ads on Facebook Marketplace. Unlike some customers, I knew exactly which make and model of bicycle that I wanted, but I was shopping around for a good price. I called the shop and spoke with Tom to confirm that they had my size in stock at a price within my budget. Over the next few weeks, I emailed Tom to ask about sales tax, shipping, and other considerations associated with purchasing an expensive bike online/remotely. Tom was always very helpful and he answered all of my questions with patience and professionalism. When it came time for me to actually purchase the bike, I was much more comfortable with the transaction. While I spent most of the buying process with just the one person, I also want to give kudos to the employee(s) that packed the bicycle for shipping. They went above and beyond to ensure that my new bicycle could survive the worst UPS delivery driver having a bad day. Styrofoam packing material protected every inch of the frame and any delicate components. I can definitely recommend Yorktown Cycles!

  • Jan 11, 2024

    Tom made it possible to get my dream bike. He was great to work with. Amazing communication and was able to cater to my specific needs. Thank you Yorktown Cycles!

  • Sep 24, 2022

    I wish I could give Yorktown Cycles "6 stars". My experience was nothing short of amazing. I wandered in and they did a great job of listening to my needs and giving me tips and personal service. They ended up placing a special order from a manufacturer for me. There were all sorts of hiccups and errors on the manufacturing side. Yorktown really stepped up and spent a lot of time working on my behalf to fix things with the manufacturer even after the purchase was complete and they had my money. I have lived in 14 different states all across the country and have had many experiences at bike shops where all they wanted to do was show you how much they know that you do not and then strong arm you into an up-sale. This is not the case here. This team is super accommodating. They really just want you to get whatever is best for your specific needs. They even recommended a less expensive solution than I thought I needed when I walked in the door. I live a good distance away and I will not hesitate to drive the extra distance to work with this team for any cycle needs going into the future. If you are in need of cycling services or sales, shop around, but this place should be your first stop and it will definitely be you last stop too!!

  • Oct 25, 2020

    Good experience and nice staff. Unlike many bike shops this store still had some bikes for sale. It still wasn't a lot but it's the end of the season and bike sales hit record volume this year. New bikes are headed in over the next few months. I did see a high end gravel bike by Salsa that I thought was beautiful.

  • Aug 17, 2023

    Was looking for a basic, entry-level bike to get back into cycling. Saw Yorktown Cycles online and stopped in. Tom showed me a Batch bike, pretty much exactly what I was looking for, reasonable price. Happy with my purchase. The staff are all friendly and knowledgeable. So nice to do business with a terrific local bike shop rather than a big store with no particular biking knowledge. Highly recommended!

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