Bicycle Discovery is a bicycle store located at 8800 Warner Ave, Fountain Valley, CA 92708, USA. This shop offers bike sales and services, including tune-ups and repairs.
Customer reviews for Bicycle Discovery reveal a wide range of experiences. One customer detailed a highly negative experience, citing issues with a new Trek FX3 bike and unsatisfactory post-purchase service. They expressed regret over their purchase, highlighting difficulties in resolving bike issues, dismissive staff, and poor tune-up quality. This customer also criticized the lack of a basic bike fit, comparing it unfavorably to other shops. They further detailed issues with unresolved brake squealing and a generally disappointing tune-up experience. In contrast, another customer reported a positive experience, praising the shop for its in-stock inventory, immediate service, reasonable prices, and friendly staff. This customer declared Bicycle Discovery their new go-to bike shop after being disappointed by other shops.
Based on customer feedback, Bicycle Discovery offers:
- Bike Sales: The shop sells bicycles, including brands like Trek.
- Bike Tune-ups: The shop offers tune-up services, including two free tune-ups with bike purchases.
- Bike Repairs: The shop provides repair services, including brake adjustments.
- Mixed Service Quality: Customer experiences with service quality vary significantly.
- Variable Communication: Some customers reported issues with staff communication and problem resolution.
- In-Stock Inventory: One customer praised the shop's in-stock inventory.
- Variable Staff Friendliness: While one customer found the staff very nice, another reported dismissive behavior.
Given the conflicting customer reviews, potential customers should be aware of the range of experiences reported. It is recommended to inquire about service details and warranty policies before making a purchase. You can contact Bicycle Discovery at (714) 841-1366 or +1 714-841-1366 for more information.
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