Welcome to Cog Cycles and Yarns, a unique "Bicycle Shops Near Me" destination located in Chicago, IL. This shop offers a combination of bicycle and yarn sales. However, it's important to note that customer reviews present a mixed picture of experiences.
Located at 3217 W Bryn Mawr Ave, Chicago, IL 60659, USA, Cog Cycles and Yarns can be reached at (312) 373-0095 or +1 312-373-0095 for any inquiries.
Key customer feedback includes:
- Positive Bike Purchase Experience: Some customers, like the one who worked with Brian, report positive experiences with bike purchases and helpful staff.
- Knowledgeable Staff: Brian is mentioned as being very knowledgeable and helpful in finding the right bike.
- Marijuana Odor: Several customers have noted a strong and pervasive smell of marijuana throughout the store, which they found unprofessional.
- Bike Quality Issues: One customer reported multiple problems with a new bike purchased from the store, indicating potential quality control issues.
- Poor Customer Service: The same customer experienced difficulties getting bike repairs addressed, citing a lack of proactive service and even harassment from the owner.
- Delayed Repairs: The customer reported needing to repeatedly contact the shop to get repairs done.
- Positive Trailer Purchase: The shop was praised for its quick service and good work on a bike trailer purchase.
- Dog-Friendly Environment: The shop allows dogs, which is appreciated by some customers, but the presence of dog hair is seen as unkempt by others.
- Unruly Environment: Dog hair throughout the store has been described as making the store look unkempt and unruly.
Cog Cycles and Yarns offers a unique combination of bike and yarn sales. While some customers have had positive experiences with bike purchases and staff assistance, others have reported significant concerns about bike quality, customer service, and the store's environment. Potential customers should carefully consider these mixed reviews before making a purchase.
If you choose to visit Cog Cycles and Yarns, it is advisable to thoroughly inspect any bike purchases and be prepared for a potentially strong marijuana odor and a dog-friendly environment. It is also recommended to clarify any concerns about repairs and customer service before making a purchase.
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