Danny's Cycles - Rye Brook, located at 10 Bowman Ave in Rye Brook, NY, is a bicycle store offering a range of services, including bike sales, service, and repairs. As a platform category bicycle store, they cater to cyclists in the local area with a variety of needs.
Customer reviews present a mixed picture of the shop's service quality. One customer expressed significant disappointment after a warranty claim issue with their Specialized Levo e-bike. They reported being charged a $50 fee for a warranty repair on a bike not purchased at Danny's, despite information suggesting that Specialized would compensate the shop for the repair. The customer also described a negative interaction with the manager regarding proof of purchase and the components included with the bike. They felt the shop was uncooperative and unwilling to contact Specialized to resolve the issue, leading to a decision to no longer patronize the store.
Conversely, another customer reported consistently positive experiences at both the Rye Brook and Scarsdale locations. They highlighted purchases of electric bikes, service and repairs, including flat tire fixes, and the purchase of a bike for their daughter, along with helmets and accessories. They praised the fair cost and quick turnaround time of the services.
Based on the reviews, Danny's Cycles - Rye Brook offers:
- Bicycle sales, including electric bikes.
- Bike service and repairs, including e-bike repairs.
- Sales of bike accessories and parts.
However, the reviews indicate that customer experiences can vary, particularly regarding warranty claims and customer service interactions. Potential customers should consider these mixed reviews when deciding to utilize the shop's services.
For inquiries about available products and services, you can contact Danny's Cycles - Rye Brook at (914) 939-1150 or +1 914-939-1150. Located in Rye Brook, they serve the local community with bicycle sales and services. However, due to the mixed reviews, it's recommended to approach interactions with the store with mindful expectations.
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