Danny's Cycles - Rye Brook

Overview
About
Location
Reviews

Overview

+1 914-939-1150
www.dannyscycles.com
10 Bowman Ave, Rye Brook, NY 10573, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 5:00 PM

Danny's Cycles - Rye Brook Introduce

Danny's Cycles - Rye Brook, located at 10 Bowman Ave in Rye Brook, NY, is a bicycle store offering a range of services, including bike sales, service, and repairs. As a platform category bicycle store, they cater to cyclists in the local area with a variety of needs.

Customer reviews present a mixed picture of the shop's service quality. One customer expressed significant disappointment after a warranty claim issue with their Specialized Levo e-bike. They reported being charged a $50 fee for a warranty repair on a bike not purchased at Danny's, despite information suggesting that Specialized would compensate the shop for the repair. The customer also described a negative interaction with the manager regarding proof of purchase and the components included with the bike. They felt the shop was uncooperative and unwilling to contact Specialized to resolve the issue, leading to a decision to no longer patronize the store.

Conversely, another customer reported consistently positive experiences at both the Rye Brook and Scarsdale locations. They highlighted purchases of electric bikes, service and repairs, including flat tire fixes, and the purchase of a bike for their daughter, along with helmets and accessories. They praised the fair cost and quick turnaround time of the services.

Based on the reviews, Danny's Cycles - Rye Brook offers:

Bicycle sales, including electric bikes.
Bike service and repairs, including e-bike repairs.
Sales of bike accessories and parts.

However, the reviews indicate that customer experiences can vary, particularly regarding warranty claims and customer service interactions. Potential customers should consider these mixed reviews when deciding to utilize the shop's services.

For inquiries about available products and services, you can contact Danny's Cycles - Rye Brook at (914) 939-1150 or +1 914-939-1150. Located in Rye Brook, they serve the local community with bicycle sales and services. However, due to the mixed reviews, it's recommended to approach interactions with the store with mindful expectations.

Location

Reviews

Dec 19, 2024

I can't say how disappointed I am with Danny's cycles after being a customer for what I believe maybe close to 20 years. To be clear, I did not buy one of my current bikes from them however I have in the past but many. I've used them for service. I've repaired. I've upgraded through them. I bought accessories and so on. I've always had the best of experiences with everybody I've dealt with up until now. I have a Specialized Levo that has a warranty claim for the handlebar motor control. Just stopped working soon after I bought it. I am well within my claim period. Danny's policy is to charge the client $50 for a bike not purchased through them. I later found out that this is BS because specialize not only replaces the part but allows them to be billed for time for the repair. Whether I bought it there or not, they would have been compensated. That's not where it ends. I just left the store where I got into a yelling match with the manager. He was trying to tell me that the remote doesn't come with the frame. That's BS. He was trying to tell me that my proof of purchase wasn't valid. I have several emails plus proof of my credit card that I purchased this bike. I am the only owner and the bike has been registered with specialized as me being the only owner. I asked them to contact Specialized and sorted out and they refused. Apparently the client is always wrong there. Apparently I don't know what I'm talking about and he does. I call up Specialized to explain the situation and also let them know that they spoke very poorly of the Specialized brand. I explained that they blamed everything on Specialized. Specialized has no record of them contacting them for my claim. My belief is that they never even tried. Ultimately Danny's refunded my $50. It's really unfortunate with the amount of bike shops still open these days, but I will never go back to Danny's!
Dec 18, 2024

I’ve always had a good experience at this location and the Scarsdale location. I’ve purchased electric bikes, had them serviced, flat tires fixed, at a fair cost and quick turnaround time. I bought a bike for my daughter that she still rides. Helmets, accessories. Keep up the good work! Ride safe!
Oct 27, 2024

Buyer beware. Yesterday was the second time Danny’s cycle in PC tried to upsell me. I had a flat and instead of just a tub, they said I needed a whole new tire. Fortunately they didn’t have it in stock so I called Bike World in Mt kisco who had my tire. The tear was less than a 1/4”, easily super glued. They replaced my tub for $20. Not cool Danny’s Cycle. Never again will I shop there.
Sep 30, 2021

My first official bike purchase was at this location, and I haven't gone anywhere else since. They are extremely helpful and informative; no matter how big or small an issue may be. Huge thanks and praise to the team. Especially Azael and Christiana! Super friendly and just all around cool people!
Aug 27, 2024

Great shop. I had to get my kid’s bike fixed, they were so friendly and fixed it in no time! I highly recommend them.