E-Rides, located at 3230 Frankfort Ave, Louisville, KY 40206, specializes in the sale and service of electric bikes (eBikes). You can contact them at (502) 492-4935 or +1 502-492-4935. Within the "Bicycle Shops Near Me" category, they distinguish themselves with exceptional customer service and in-depth product knowledge.
Customer reviews consistently praise the knowledgeable and friendly staff, particularly Paul and Daniel. Customers highlight the patience and thoroughness of the staff in answering questions and explaining eBike features. E-Rides is noted for having bikes and accessories, such as bike racks, readily available in stock, allowing for immediate purchase and setup. They also offer assembly and installation services, ensuring customers are ready to ride.
Key features and services highlighted in customer reviews:
- Expert knowledge of electric bikes.
- Friendly and patient customer service.
- In-stock inventory of bikes and accessories.
- Bike assembly and rack installation services.
- Personalized explanations of bike features.
- Test rides available to help customers understand bike differences.
- Positive buying experience.
Customers appreciate the personalized attention and the convenience of purchasing from E-Rides compared to online retailers. The shop is highly recommended for those seeking a knowledgeable and supportive eBike buying experience in the Louisville area. The positive feedback highlights E-Rides as a reliable local resource for eBike sales and service.
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