Fairhaven Bicycles

Overview
About
Location
Reviews

Overview

+1 360-733-4433
www.fairhavenbicycles.com
1108 11th St, Bellingham, WA 98225, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday Closed

Wednesday Closed

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

Fairhaven Bicycles Introduce

Welcome to Fairhaven Bicycles, located at 1108 11th St, Bellingham, WA 98225. As a part of the 'Bicycle Shops Near Me' category, this store is renowned for its exceptional customer service and expert bike fitting, ensuring every customer finds the perfect bike.

Fairhaven Bicycles is consistently praised for its outstanding customer care, with Seth, a staff member, receiving particular acclaim. Customers have highlighted his patience, knowledge, and dedication to ensuring they feel comfortable and informed throughout the buying process. One customer, returning to cycling after a 10-year break, appreciated Seth's ability to explain bike components without being condescending and his willingness to find suitable alternatives when their desired bike was unavailable.

The shop's commitment to customer satisfaction extends beyond the initial purchase. Customers have reported detailed bike fittings, including adjustments to saddles, pedals, and headsets, to ensure optimal comfort and performance. Seth even provided basic maintenance tutorials and assisted with loading the bike into a vehicle. The store also emphasizes bike security, recommending high-quality bike locks to prevent theft, as experienced by one customer.

Fairhaven Bicycles offers bike sales and expert bike fitting, with a focus on exceptional customer service. The store is known for its patient and knowledgeable staff.

For inquiries or to purchase a bike, you can contact Fairhaven Bicycles at (360) 733-4433 or +1 360-733-4433. If you're looking for personalized bike fitting and excellent customer service in Bellingham, WA, Fairhaven Bicycles is highly recommended. Ask for Seth for an exceptional experience.

Customers consistently highlight the exceptional customer service and expert bike fitting at Fairhaven Bicycles. It is a place where you can find the perfect bike and receive personalized assistance.

Location

Reviews

Jul 19, 2024

Seth at Fairhaven Bicycles is amazing! He spent about an hour with me on my initial visit. I haven't ridden in a long time (10 years), and I didn't feel like a moron when I couldn't remember the specific names of the bicycle components (stem, post, etc.). I am short, so my options of available bikes are limited. Seth didn't stear me away from what I wanted (not available) but offered multiple alternative options. I called Fairhaven Bicycles a couple of days later, and they ordered the bike I decided on. They accepted a down-payment over the phone. As promised, the bike arrived on the day they projected. The best part was getting the bike! I brought my saddle, shoes, and new pedals. Seth spent over an hour with me. He explained all of the components (without making me feel like an idiot). He put the saddle and pedals on, and even the cleats on my shoes. Then, he put the bike on the trainer and adjusted the seat and headset height. The reach was still too long, so he ordered a shorter stem for me. After the bike fit, Seth explained some basic maintenance and demonstrated how to easily remove the front and back wheels. I tried on a couple of helmets, and he offered his advice regarding the safety ratings. He then helped me load the bike into my truck! This was a big purchase for me. I appreciate the attention I received on my initial visit (before I gave them any money) and the amount of time Seth spent with me when I picked up the bike to ensure the bike was configured to fit me. I really appreciate not being pressured to purchase additional items (that I will need in the future). I highly recommend Fairhaven Bicycles. Ask for Seth. He's the best! :) Everyone at the store was very friendly, and I'm sure they could provide amazing customer service. Thank you, Seth. "It's not what you do. It's how you make someone feel." You are knowledgeable and kind. I posted this because I want your employer to know how valuable you are to the business.
Sep 11, 2023

Someone attempted to steal my e-bike! Key word - attempted, not successful. We have yet to confirm if our neighbors e-bike also got stolen, but have a bit of evidence to believe this. The Fairhaven Bike team spent quality time and took great care with ensuring my boyfriend and I were paired with bikes that fit our specific needs (he got his "acoustic" bike on a different day). Overall they were patient with any worries and informative! Part of ensuring that my bike needs were taken care of from beginning to end was recommending this bike lock. We will be returning asap to get another one.
Jul 11, 2024

This is going to be my go-to shop for my bike needs from now on, everyone who works there is so nice and approachable. They made me feel welcome as someone who is new to dual suspension bikes and had a lot of questions. Shout out to Nate for all the hot tips on my new Stumpy Evo!
Feb 16, 2024

I bought an eBike from Fairhaven Bicycles last summer and was very pleased with how pleasant and helpful the staff were in making the necessary adjustments on the bike to fit me. I've been especially impressed with the responsiveness from all the staff in answering any questions I've had along the way. A minor issue I had lately with my bike computer which was still under warranty with Specialized, was promptly addressed and solved by Seth. I would highly recommend Fairhaven Bicycles to all the cyclists I know.
Nov 27, 2023

Fantastic bike shop! So lucky to have this as my local shop. Matt and Amy are kind, knowledgeable and inclusive. They and their staff care about customers and are supportive no matter what your budget or riding ability are. I have purchased multiple bikes and have had service done here and will continue to do so. Go check them out!