Flat Tire Co. Bike Shop, located at 212 E Pittsburgh St Basement Unit, Greensburg, PA 15601, USA, offers bike sales, service, and accessories. You can reach them at (724) 691-0966 or +1 724-691-0966.
Based on customer reviews, Flat Tire Co. Bike Shop has received mixed feedback. On the positive side, the shop is praised for its knowledgeable staff, particularly Justin, who is commended for helping customers find the perfect bike and offering great deals. Customers also appreciate the shop's helpfulness and accommodation regarding bike servicing and accessories. However, the shop has also received criticism for its inconsistent customer service, especially concerning warranty issues. One customer from Canada reported difficulties in obtaining an official receipt for a significant purchase, which ultimately affected their warranty claim. They noted slow response times and a lack of follow-through, leading to dissatisfaction. Therefore, the shop provides good service in sales and routine service, but may have issues regarding long term customer service for warranty issues.
Key features and services highlighted by customers include:
- Bike Sales: Offering a selection of bikes for sale.
- Bike Service: Providing bike servicing and repairs.
- Bike Accessories: Offering a variety of bike accessories.
- Knowledgeable Staff: Justin is praised for his expertise and helpfulness.
- Good Deals: Offering competitive prices and deals.
- Inconsistent Customer Service: Some customers report poor communication and follow-through, especially with warranty issues.
- Potential Issues with Receipts: One customer reported difficulties obtaining an official receipt.
Customers have expressed mixed reviews regarding the shop's service, with praise for sales and service but concerns about customer service consistency. If you are looking for "Bicycle Shops Near Me" in the Greensburg area and need bike sales, service, or accessories, Flat Tire Co. Bike Shop is a local option. However, it is recommended to ensure all transactions are properly documented, especially for warranty purposes.
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