FLY E-Bike Paterson NJ

Overview
About
Location
Reviews

Overview

+1 929-569-9720
www.flyebike.com
171 Market St, Paterson, NJ 07505, USA
Hours

Monday 10:00 AM - 6:30 PM

Tuesday 10:00 AM - 6:30 PM

Wednesday 10:00 AM - 6:30 PM

Thursday 10:00 AM - 6:30 PM

Friday 10:00 AM - 6:30 PM

Saturday 10:00 AM - 6:30 PM

Sunday 10:00 AM - 6:30 PM

FLY E-Bike Paterson NJ Introduce

FLY E-Bike Paterson NJ, located at 171 Market St in Paterson, NJ, provides electric bike (e-bike) and scooter services. As a platform category bicycle store, they cater to the local community with repairs and maintenance.

Customer reviews reveal contrasting experiences. One customer had a very positive experience with brake repairs, praising Jose for his expertise. They reported that Jose resolved their brake issues, making them "better than they were when I got the bike brand new." They gave Jose and the shop a five-star rating.

However, another customer reported a highly negative experience with customer service. They purchased a scooter that had recurring issues with brakes and functionality. After an initial repair, the scooter malfunctioned again with an "E1" error code. Despite attempts to communicate with the shop, they received no response via text and encountered "rude and disrespectful" treatment when calling. They felt the shop blamed them for the scooter's problems.

Key observations from customer reviews:

Mixed Service Quality: Customer experiences vary significantly, from excellent brake repairs to poor overall service.
Expert Brake Repairs: Positive feedback regarding brake repair expertise.
Poor Customer Service: Concerns about rude and disrespectful treatment and lack of communication.
Recurring Scooter Issues: Reports of recurring problems with scooters purchased from the shop.

Due to the conflicting customer reviews, it's recommended that potential customers approach FLY E-Bike Paterson NJ with caution. It's advisable to clarify service details and expectations before proceeding with any repairs or purchases.

For inquiries, you can contact FLY E-Bike Paterson NJ at (929) 569-9720 or +1 929-569-9720. Located in Paterson, they offer e-bike and scooter services.

Location

Reviews

Oct 22, 2024

Jose is the best brought my bike in I was having problems with my brakes I did new pads two days they were fine then all of a sudden my leavers got mushy brought it over there for him to check it out make sure I did everything correct and for him to bleed the brakes 40 minutes later the brakes were better than they were when I got the bike brand new Jose is the best five stars all the way..
Jul 31, 2024

By far one of the worst customer service experiences. The scooter that we purchased, first has bad brakes, the scooter continued to die. The first time I brought it they were able to fix it in a few days. I brought it home. The next day my son took it out and came back within minutes because a code E1 came up and n died on him. Immediately, I called them spoke to someone and ask me to fully charge it. So, I did! I texted them to the number we normally communicate advising it still doesn't work. No response. I called them only to get someone being rude and disrespectful saying that its my fault.
May 04, 2024

The Guys at this place are awesome! Each & everything I Have a problem with my scooter their able to fix it! MOSTLY FLAT TIRES lmao!
Aug 05, 2023

Great communication! The staffs are very nicely and they can help you to fixed your bike!
Jul 07, 2024

The only bike shop I trust in all of passaic county