Garcia’s Bicycle Shop INC. is a bicycle shop located at 512 E 240th St, Bronx, NY 10470, USA. This shop offers bicycle repair and maintenance services.
Customer reviews present a highly polarized view of Garcia’s Bicycle Shop INC. One customer had a very positive experience, praising the shop's problem-solving skills, fair pricing, knowledgeable staff, and community-oriented approach. They recommended the shop for bike purchases and repairs, expressing excitement to ride their repaired bike. However, another customer reported a severely negative experience, claiming the shop sabotaged their equipment and attempted to overcharge for repairs. They detailed a series of mishaps during a brake lever adjustment, including spilled mineral oil, a damaged mineral oil port, a cut light sensor wire, and a broken phone mount. They also alleged that the manager refused to address their concerns or provide adequate replacements, and that the shop was a "scam."
Based on customer feedback, Garcia’s Bicycle Shop INC. offers:
- Bike Repair Services: The shop offers bicycle repair and maintenance.
- Variable Service Quality: Customer experiences range from highly positive to extremely negative.
- Potential for Knowledgeable Staff: Some customers find staff knowledgeable and passionate.
- Potential for Damaged Equipment: Some customers allege equipment damage during repairs.
- Potential for Poor Communication: Some customers report communication issues with staff and management.
- Potential for Overcharging: Some customers allege attempts to overcharge for repairs.
- Potential for Refusal to Address Concerns: Some customers report that the management refuses to address their concerns.
Given the highly contrasting customer experiences, potential customers should exercise extreme caution. The significant negative feedback, including allegations of equipment damage and refusal to address concerns, raises serious concerns. It is strongly recommended to thoroughly research the shop and consider seeking alternative options. If you do choose to use this shop, it's advised to thoroughly document the condition of your bike before and after any service, and to closely monitor the work being performed. You can contact Garcia’s Bicycle Shop INC. at (347) 437-8569 or +1 347-437-8569, but proceed with caution.
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