Gear Bicycle Sales Inc., located at 180 Alameda Plaza, Butler, PA 16001, USA, offers bike sales and repair services. You can reach them at (724) 256-5434 or +1 724-256-5434.
Based on customer reviews, Gear Bicycle Sales Inc. has received mixed feedback. Some customers have reported positive experiences, particularly with the tech, Josh, who is praised for his fairness, accessibility, and timely work completion. However, other customers have expressed frustration with the shop's service. Complaints include lengthy repair times, difficulty in finding parts, and issues with the quality of repairs, especially for high-end bikes. One customer advised investing in personal tools and learning bike maintenance due to their negative experiences. The shop is described by some as a "run of the mill corporate bike shop" that may lack the expertise for specialized repairs. While the staff is generally seen as nice, the overall service quality and expertise have been questioned.
Key features and services highlighted by customers include:
- Bike Sales: Offering a selection of bikes for sale.
- Bike Repairs: Providing bike repair and maintenance services.
- Josh's Service: Josh, the tech, is praised for his fair and accessible service.
- Repair Delays: Some customers report lengthy repair times.
- Part Availability Issues: Some customers report difficulty in finding parts.
- Expertise Concerns: Some customers question the shop's expertise, especially for high-end bikes.
- Inconsistent Service Quality: Customer experiences vary significantly.
Customers have expressed mixed reviews regarding the shop's service, with praise for specific staff members and concerns about repair quality and expertise. If you are looking for "Bicycle Shops Near Me" in the Butler area and need bike sales or repairs, Gear Bicycle Sales Inc. is a local option. However, it is recommended to be aware of the reported inconsistencies in service quality and to consider your specific bike needs.
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