Good Guys Cycling, located at 110 S 7th Ave, La Puente, CA 91746, USA, is a bike shop offering sales and repair services. You can reach them at (626) 679-3332 or +1 626-679-3332.
Customer reviews for Good Guys Cycling are significantly mixed. While some customers have reported positive experiences with friendly service and fair prices, particularly from the owner Juan, a significant number of reviews highlight serious concerns.
Positive aspects, as noted by some customers, include:
- Friendly Service: Providing a welcoming and family-like atmosphere.
- Fair Prices: Offering reasonable prices for e-bike purchases and services.
- Quality Work: Demonstrating quality workmanship.
However, numerous negative reviews detail concerning experiences, including:
- Damaged E-Bike Motors: Reports of e-bike motors being damaged during repairs.
- Poor Customer Service: Complaints about unresponsive communication, including missed calls and no-shows.
- Extended Repair Times: Reports of repairs taking significantly longer than expected.
- Increased Repair Costs: Reports of repairs costing more than initially quoted.
- Lack of Accountability: Reports of the shop not taking responsibility for damages caused during repairs.
- Scam Allegations: Accusations of scam-like behavior due to poor service and lack of resolution.
Due to the stark contrast in customer experiences, potential customers should exercise caution and carefully consider the reviews before entrusting their bikes to Good Guys Cycling. The numerous reports of damaged e-bike motors, poor communication, and lack of accountability are significant red flags. If you are looking for "Bicycle Shops Near Me" in the La Puente area, it is strongly recommended to research and consider alternative bike shops with more consistently positive customer feedback.
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