JAVIS BIKE SHOP, located at 5025 Broadway in New York, NY, is a bicycle store offering bike repairs and services. As a platform category bicycle store, they cater to cyclists in the local area.
Customer reviews present a mixed view of the shop's service. One customer praised Javi for his "outstanding customer service," noting that he switched their tires at the last moment, even towards the end of the day. They highlighted Javi's skill as a "great technician," evidenced by his customers' loyalty.
However, another customer had a significantly negative experience. They went to the shop for a new inner tube and requested assistance with installation. Without consulting the customer, Javi installed a Schrader (regular) tube in their Presta valve tire. To accommodate the Schrader valve, Javi drilled the Presta rim, effectively altering the rim's compatibility. The customer expressed dissatisfaction with this action, stating that Javi "either doesn’t care about the customer or is clueless" and advised others to "pay very close attention to what they are doing to your bike."
Based on the reviews, JAVIS BIKE SHOP offers:
- Bike repairs and tire changes.
- Potentially, varying levels of technical expertise.
The reviews suggest that while Javi may provide excellent customer service in some instances, there are concerns about his technical judgment and communication. Potential customers should be aware of these mixed reviews and exercise caution when seeking services at this shop.
For inquiries or to schedule a service, you can contact JAVIS BIKE SHOP at (347) 485-2226 or +1 347-485-2226. Located in New York, they serve the local community. Due to the mixed reviews, it is advised to discuss service details thoroughly before allowing any work to be done on a bicycle.
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