Jax Bicycle Center

Overview
About
Location
Reviews

Overview

+1 949-733-1212
www.jaxbicycles.com
14210 Culver Dr, Irvine, CA 92604, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 4:00 PM

Jax Bicycle Center Introduce

Jax Bicycle Center, located at 14210 Culver Dr in Irvine, CA, is a bicycle store offering a range of bike sales and service options. As a platform category bicycle store, they cater to cyclists seeking repairs, maintenance, and new bikes.

Customer reviews present a mixed view of the shop's services. One customer expressed dissatisfaction with a flat tire repair, noting that one of the tires went flat again within a week, despite paying $125 for both tires to be fixed. They felt the explanation provided by the employee was insufficient and suggested potential overcharging. They recommended caution to other potential customers.

However, another customer had a positive experience with e-bike repairs. They praised Don and his team for their ability to diagnose a challenging e-bike problem, secure a warranty claim, and fix the bike at minimal cost. They also highlighted the clear and constant communication throughout the process, strongly recommending their services.

Key features of Jax Bicycle Center include:

Bike Sales: Offering a selection of bicycles.
Flat Tire Repairs: Providing flat tire repair services, though customer experiences vary.
E-Bike Repairs: Offering repair services for electric bikes.
Warranty Claims: Assisting with warranty claims for e-bikes.
Repair Services: Providing various bike repair and maintenance services.

For inquiries or to schedule a service, you can contact Jax Bicycle Center at (949) 733-1212 or +1 949-733-1212. Located in Irvine, they serve the local community with bicycle sales and services.

Customers should be aware that experiences with flat tire repairs have been mixed, while e-bike warranty and repair services have received positive feedback. It is recommended to clarify service details and pricing before proceeding with repairs. If you have an e-bike warranty issue, they seem to be very helpful.

Location

Reviews

Feb 20, 2025

I took my bike to get the flat tires fixed, and after just one week, one of the tires went flat again. I had paid $125 for both tires. When I asked the employee about it, he told me I should be adding air every week. However, my other tire is perfectly fine with no issues. It seems like they try to charge for things you don’t actually need. Be careful!"
Jan 26, 2025

Don and his team were fantastic! I had a challenging problem with an e-bike, they diagnosed the problem, secured a warranty claim, and had the bike fixed at minimal cost. Their communication throughout was clear, and constant. I cannot recommend their services enough!
Feb 11, 2025

Wish I never went to this store yesterday to look at a bike. It was a waste of my time and extremely disappointing how I was treated as a customer. When I walked in, I wasn’t even acknowledged by any of the workers, including the store manager for 20 minutes. I went up to the manager that was working on something and asked him for help with a couple of bicycles. The guy that came out to help me was not friendly, and did not want to go out of his way for hardly anything. He only let me test drive one bike in which he followed me around on an electric bike right next to me as if I’m going to steal the bike and take off with it. I wanted to look at another bike and ride that one. This time he only let me ride in a small enclosed area meant for children. I rode the bike back-and-forth two times. I told him I would like to try it a little bit more and go another time and he responded with “this will be the last time!”. I was shocked when he said that. I wanted to make sure I like the bike and it’s what I’m wanting before paying $650 for it. I asked if the handlebars can be rotated forward or back after that and he responded that they cannot make adjustments because then he will have to adjust the reflector light and some thing else on the handlebars. Even if I purchased it, he was not willing to make these changes. Very bad service! It practically ruined my day with his bad experience, especially when he told me he was going to double check the price for me and literally left me standing there and took off on his break or lunch and never came back out. I spoke with the manager and he defended the worker saying they are short staffed. That is no excuse to treat customers badly like that. I. So tired of hearing that as an excuse for bad behavior from employees.
Nov 13, 2024

Brought my daughter's bike in to get a flat tire replaced. The staff were friendly and very helpful. They were able to squeeze me in on a busy day and fixed the tire in under 10 minutes. Pricing was reasonable too. Would definitely come here again.
Jan 25, 2025

Jax carries a great variety of bicycles. I placed the order over the phone with Nate. He called us when the product was ready to be picked up. When we picked up the bike, Don explained to my son how to change the gears, lock the bike, and educate us on necessary accessories for safety purposes.