Open Trails E-Bikes

Overview
About
Location
Reviews

Overview

+1 626-354-1989
opentrailsebikes.com
467 N Lake Ave, Pasadena, CA 91101, USA
Hours

Monday Closed

Tuesday 12:00 AM - 5:00 PM

Wednesday 12:00 AM - 5:00 PM

Thursday 12:00 AM - 5:00 PM

Friday 12:00 AM - 5:00 PM

Saturday 12:00 AM - 5:00 PM

Sunday Closed

Open Trails E-Bikes Introduce

Open Trails E-Bikes, located at 467 N Lake Ave, Pasadena, CA 91101, specializes in the sales of electric bikes (e-bikes). You can reach them at (626) 354-1989 or +1 626-354-1989.

Open Trails E-Bikes is highly regarded for its friendly and welcoming atmosphere. Customers have praised the shop for its exceptional customer service, particularly when helping first-time e-bike buyers. The staff is known for their ability to match customers with the perfect bike for their needs, offering test rides and helpful guidance.

The shop is commended for its honest business practices, including price matching without requiring customers to ask. This transparency and commitment to fair pricing have earned them a loyal customer base. Customers also appreciate the comprehensive features included with their e-bikes, such as wired headlights, rear brake lights, LCD screen displays, rear cargo racks, built-in "find my iPhone" apps, fenders, and both pedal assist and throttle.

Customers have also expressed satisfaction with the shop's after-sales support, including a one-year maintenance warranty and reassurance of ongoing assistance. The shop's prices are considered very reasonable compared to other bike shops in the area, making them a popular choice for e-bike purchases.

The shop's knowledgeable and friendly team, combined with their excellent selection of e-bikes and commitment to customer satisfaction, makes Open Trails E-Bikes a highly recommended option for those in the Pasadena, CA area.

If you are in the Pasadena, CA area and are looking for a reliable e-bike shop that provides friendly service, a great selection, and reasonable prices, Open Trails E-Bikes is an excellent choice. Their dedication to customer satisfaction makes them a top choice for local e-bike enthusiasts.

Location

Reviews

May 07, 2024

I stopped by a few stores in Pasadena last weekend looking for my first e-bike - I sold my car last year and really need a way to run errands and get around the area. This shop felt much friendlier than others I went to and I was matched to the perfect bike for me. I was able to test ride the bike around the block and it was very fun and easy to figure out with help from the wonderful staff. They are an honest company that price matches without needing to ask which I found really admirable and put the bike in my price range! Since this is my first e-bike, I also was comforted by the one year maintenance warranty and the reassurance they would be there to help with anything I needed in the future. I was very impressed with the price of the bike compared to what I had seen at other shops, especially because the bike came with a wired headlight and rear brake lights, a bell, LCD screen display, a rear rack for cargo, built in "find my iPhone" app, fenders, and both pedal assist and throttle. I left with my dream bike and feel great about supporting such a worthy local business - I truly cannot recommend Open Trails enough!!
Sep 13, 2024

The team at Open Trails is the best! I have bought three e-bikes from them over the years and have found them to be knowledgable and friendly. Their prices are very reasonable compared to other bike shops in the area, and they have a great selection. Highly recommend!
Dec 01, 2019

If you want to have some extreme fun, you are at a right place. We rented two ebikes for local trails and we were able to climb all the way to top of Mt. Wilson for the first time. I have been riding mountain bikes for many years and was never able to ride all the way to the top. Ebike gives you that extra strength and extreme workout. The bikes preformed flawlessly. Thank you Dave and Mike for great service.
Jan 31, 2022

I called in the morning and was able to borrow a great eMTB the same day for my Dad, so we could ride up Mt Wilson together. Awesome experience and very fairly priced. David was really helpful, knowledgeable, and clearly loves to bike himself. Thanks David! I will definitely be coming back in future.
Jul 09, 2024

The nicest people in the world. They have great equipment, are super knowledgeable and extremely helpful for pros and amateurs alike. As someone who admittedly knows nearly nothing about bikes the staff was so helpful in getting me up and running and making sure my bike continues to function at a high level. Open Trails is the only bike shop I trust.