Open Trails E-Bikes, located at 467 N Lake Ave, Pasadena, CA 91101, specializes in the sales of electric bikes (e-bikes). You can reach them at (626) 354-1989 or +1 626-354-1989.
Open Trails E-Bikes is highly regarded for its friendly and welcoming atmosphere. Customers have praised the shop for its exceptional customer service, particularly when helping first-time e-bike buyers. The staff is known for their ability to match customers with the perfect bike for their needs, offering test rides and helpful guidance.
The shop is commended for its honest business practices, including price matching without requiring customers to ask. This transparency and commitment to fair pricing have earned them a loyal customer base. Customers also appreciate the comprehensive features included with their e-bikes, such as wired headlights, rear brake lights, LCD screen displays, rear cargo racks, built-in "find my iPhone" apps, fenders, and both pedal assist and throttle.
Customers have also expressed satisfaction with the shop's after-sales support, including a one-year maintenance warranty and reassurance of ongoing assistance. The shop's prices are considered very reasonable compared to other bike shops in the area, making them a popular choice for e-bike purchases.
The shop's knowledgeable and friendly team, combined with their excellent selection of e-bikes and commitment to customer satisfaction, makes Open Trails E-Bikes a highly recommended option for those in the Pasadena, CA area.
If you are in the Pasadena, CA area and are looking for a reliable e-bike shop that provides friendly service, a great selection, and reasonable prices, Open Trails E-Bikes is an excellent choice. Their dedication to customer satisfaction makes them a top choice for local e-bike enthusiasts.
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