P & T Fitness-Pedal & Tour

Overview
About
Location
Reviews

Overview

+1 517-789-6362
www.pandtfitness.com
225 N Jackson St, Jackson, MI 49201, USA
Hours

Monday 10:00 AM - 8:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 8:00 PM

Saturday 10:00 AM - 5:00 PM

Sunday Closed

P & T Fitness-Pedal & Tour Introduce

P & T Fitness-Pedal & Tour, located at 225 N Jackson St, Jackson, MI 49201, USA, offers a variety of quality bikes, fitness equipment, and expert repair services. You can reach them at (517) 789-6362 or +1 517-789-6362.

Based on customer reviews, P & T Fitness-Pedal & Tour is highly regarded for its exceptional customer service and knowledgeable staff. Customers praise the shop for its friendly and helpful atmosphere. George, in particular, is highlighted for his excellent communication and support, even during extended wait times for equipment. The shop is commended for its efficient and thorough installation services, as well as its expertise in bike repairs. Customers appreciate the shop's ability to work with limited parts during supply shortages, finding creative solutions to keep bikes running. The shop is also praised for its honest pricing and the positive experience it provides to customers. The shop is highly recommended for its quality products and outstanding service.

Key features and services highlighted by customers include:

Bike Sales: Offering a variety of quality bikes.
Bike Repairs: Providing expert bike repairs and tune-ups.
Fitness Equipment Sales: Offering fitness equipment, such as treadmills.
Friendly Staff: Employing friendly and helpful staff.
George's Service: George is praised for his excellent customer service.
Efficient Installation: Providing efficient and thorough equipment installation.
Honest Pricing: Offering honest and fair pricing.
Creative Repairs: Finding creative solutions during parts shortages.

Customers have expressed high satisfaction with the shop's service, particularly the friendly staff and expert repairs. If you are looking for "Bicycle Shops Near Me" in the Jackson area and need quality bikes, fitness equipment, or repairs, P & T Fitness-Pedal & Tour is a highly recommended option. Their commitment to excellent service and customer satisfaction makes them a top choice for local customers.

Location

Reviews

Apr 13, 2021

I purchased the Landice L7 from P&T. It was a 4 month wait, because of all the backlog of parts, but George was absolutely fabulous throughout the entire process! The 2 guys he sent to install the treadmill were punctual, efficient and thorough. I would 110% recommend P&T Fitness!
Jun 18, 2021

Quality bikes, good variety, great people. If you need a bicycle, gear, or a tune up, these pros will take great care of you. Addendum June 2021: In a time of Covid 19 pandemic, bicycle parts are not being manufactured, prior surpluses have been utilized, and parts are very hard to find. I brought a bicycle into these very kind and helpful people, for repairs. Because the parts that I needed were not immediately available, they repaired the parts that existed on the bicycle, to fine working order, so that I could continue to enjoy the bicycle. On top of that, in my opinion, they severely UNDERCHARGED me (in my opinion, I owe them some money). Every time I have ever stepped in that shop, I leave in a good mood - hard-working, kind, helpful, and just generally cheerful people are really nice to be around. I cannot recommend your patronage to this great store enough.
Aug 10, 2020

I recently bought a very expensive mountain bike from P&T. First, I had to make several small adjustments to the position of shifting levers, shock pressure, etc., which was not a big deal, but experienced friends of mine who bought from O2W said that they had a better experience. Second, a few weeks of riding and the cable that connected the dropper post CAME LOOSE and stopped working. The nut holding the cable on just fell off INSIDE THE FRAME, and was floating around in the crank area. Not good. After more than a week, I called and they told me that they couldn't find the part anywhere. So I suggested that they try to get the part out of the frame! The were able to do so, but I had to call a couple times throughout this process. They apologized for not getting back to me and made it right, so all good so far. THE FINAL STRAW: I took my bike in for the 30 day checkup and to have them convert the tires to tubeless. George didn't like the mask I was wearing. He said that it wasn't good enough. He was very rude and offensive, and he embarrassed me. So I walked out, never to return. I wish I had bought my bike from a different bike shop. Two of my riding friends bought from O2W and had an amazing experience. That's where I would go if I could do it all over again.
Nov 02, 2018

I've been buying bikes from George since his shop was down on Francis Street. He was just as enthusiastic then as he is now with the love for everything bicycle and fitness. Decades later and many many bikes later I still keep coming back. The staff here is always ready to hunt for a random hard to find part, or lend a quick but of knowledge or tools to get you back out on the road/trail. Customer service is second to none at this place.
Oct 24, 2015

Well I went to all the "bike shops" in Jackson but P and T wins it for me! I knew what I needed for a bike and they fixed me up with exactly what I wanted. They knew my name by the second time I came back to look at the bike before I even bought it. They were very professional and patient with me. I bought a bike and had a slight problem with one of the tires so I took it in to them and they fixed it free of charge no questions asks. I also received 10% off on some accessories I purchased because I bought the bike from them and they give everyone a free tune up after a month which was really cool. If you want a place who is honest and works hard for your trust, P and T is the place to go. Thanks P and T for a great and worth while experience -Noah S.