PRO BIKE+ South Hills

Overview
About
Location
Reviews

Overview

+1 412-851-1109
probikerun.com
102 Fort Couch Rd, Pittsburgh, PA 15241, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 11:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 5:00 PM

PRO BIKE+ South Hills Introduce

PRO BIKE+ South Hills, located at 102 Fort Couch Rd, Pittsburgh, PA 15241, USA, is a premier bike shop known for its quality bikes and exceptional customer service. You can reach them at (412) 851-1109 or +1 412-851-1109.

Based on customer reviews, PRO BIKE+ South Hills is highly praised for its knowledgeable and friendly staff, particularly Greg and Glen. Customers highlight the shop's commitment to providing excellent buying experiences, including personalized assistance in choosing the right bike and expert bike fitting. The shop offers a wide selection of quality bikes, including Santa Cruz, GT, and gravel bikes, and is known for its competitive pricing. The staff's willingness to go above and beyond, such as hand-delivering a bike on Christmas Eve, demonstrates their dedication to customer satisfaction.

Key features and services highlighted by customers include:

Quality Bikes: Offering a wide selection of quality bikes, including Santa Cruz, GT, and gravel bikes.
Expert Bike Fitting: Providing expert bike fitting services.
Exceptional Customer Service: Offering outstanding customer service, including personalized assistance and hand deliveries.
Knowledgeable Staff: Employing knowledgeable staff, including Greg and Glen, who can provide expert advice.
Competitive Pricing: Offering competitive prices on bikes and accessories.
Personalized Assistance: Providing personalized assistance in choosing the right bike.
Thorough Explanations: Providing thorough explanations of bike features and differences.
Quick Service: Offering quick and efficient service, including accessory installations.

Customers have expressed high satisfaction with the shop's service, particularly the knowledgeable staff and the excellent buying experiences. The shop's ability to provide quality bikes, expert bike fitting, and exceptional customer service makes it a valuable resource for local cyclists. If you are looking for "Bicycle Shops Near Me" in the Pittsburgh area and need quality bikes or expert bike services, PRO BIKE+ South Hills is a highly recommended option. Their knowledgeable staff and commitment to customer satisfaction make them a top choice for all your biking needs.

Location

Reviews

Jan 30, 2025

Great shop filled with quality bikes but more importantly really great people. Greg the sales manager helped my wife surprise me with a new Santa Cruz for Christmas - even offering to hand deliver the bike on Christmas Eve to my home so that I would be surprised on Christmas Day. Then when I thought that she should have gotten me the longer travel bike Greg was able to get one in from another store so I could compare them side by side and ride each one. Great customer service, good prices, and quality service will keep me a loyal customer to the Pro Bikes stores - especially the south hills location. Thank you Greg, Glenn, and Chris for your help through that process and getting me fitted on my new ride so it fits perfectly - full send.
Sep 24, 2024

I’ve purchased two bikes from them in the past week. Both experiences were top notch. Myself and my kids came in to look at bikes for my daughter. I had planned on shopping around plus had done some prior online research. Glen was very attentive and took us right to the perfect bike for her. I had actually seen this GT model online several places and their sale price was actually lower. Needless to say, we took it home that day. I had been researching gravel bikes for myself and Glen was glad to show me a few even knowing that I wasn’t purchasing for myself that day. I came back a few days later. Glen was not there so Greg helped me. He was extremely thorough and it happened again! He explained the differences and when was unsure of the answer to a very specific question I had, the mechanic immediately came out to assist. The same mechanic had my pedals, which Greg gave me a discount on as well, on in about 5 minutes once I decided to purchase. I would highly recommend this location as well as commending Glen and Greg for their outstanding customer service and knowledge.
Feb 16, 2025

I took an older mt bike in for new tires and a tune up. The bike will be a gift to our daughter . The bike looks like new. The work was complete before the promised date and at the quoted price. Great job!
Dec 02, 2024

I reached out to this store on 11/17 to confirm availability of a bike and then immediately confirmed that availability with the manufacturer. After doing so I placed my order (delivery date on or before Dec 1). The order was a for a Specialized Fuse Sport 27.5 L frame listed on their website for $1,099. On 11/27 I contacted the store to check order status as I hadn't received any update, just a confirmation. I received a call back from store manager Greg Alice telling me they could cancel my order or put it towards a different bike as the one I ordered is no longer available. When I informed him that specialized does indeed have the bike available, he claimed that "they just say that to get the order, but the consumer side doesn't really know their inventory". He then offered to place an order for the same exact bike for an added $600 and claimed it would be a 2025 model. I confirmed with specialized that there is no other year model beyond what I had ordered as they are no longer producing the bike, and all inventory is labeled as a 2022. I found it odd that I was told the bike was not available and I can purchase a different bike but when questioned the bike was magically available but for an additional cost, so I reached out to Jordan Cherry with their customer service team. He labeled this a "mis communication" while trying to avoid the topic of their store managers willingness to lie to their customers. After some back and forth he offered to "meet me in the middle" at $1,399 but not honor their advertised price which was the price I had already paid for the bike. In the end I was happy to receive a refund as I would prefer to avoid doing business with a company that condones lying and unethical treatment of its customers. If you are bike shopping in the Pittsburgh area there are plenty of locally owned bike shops (probike south hills just happened to be closest to my home) willing and happy to help. I've learned my lesson and will be glad to take my business to one of them for future purchases.
Jun 29, 2024

Very knowledgeable sales staff. Took his time helping to put me onto a bike that fit me correctly. As well, installed all my extras as well as the hitch mounted bike rack for me. Excellent service!!!!!