Rad Power Bikes - Ebike Sales & Service Center, located at 1128 NW 52nd St, Seattle, WA 98107, specializes in the sales and service of Rad Power electric bikes. You can reach them at (206) 457-3677 or +1 206-457-3677.
Rad Power Bikes has received mixed reviews from customers, with some praising the overall experience and others expressing concerns about product reliability and service wait times.
One customer shared a highly positive experience, stating that Rad bikes have significantly enhanced their outdoor vacations. They were so satisfied with their initial purchase that they bought Rad bikes for their entire family, totaling seven bikes. They praised the company's customer support, describing it as "the best," and expressed their enthusiasm for creating more memories with their Rad bikes.
However, another customer reported a significant issue with a brand new Radwagon 5 and Radster Trail, purchased just two months prior. The Radwagon 5 experienced a catastrophic failure of the rear wheel spokes, with eleven spokes shearing off at the head after only 134 miles. They expressed frustration with the customer service, stating that they were told it would be "months" before the bike could even be looked at for repairs.
Rad Power Bikes offers e-bike sales and service, but potential customers should be aware of the mixed reviews regarding product reliability and service wait times. While some customers have had very positive experiences, others have reported significant product failures and lengthy service delays.
Potential customers may wish to inquire about warranty policies, service wait times, and product reliability before making a purchase. It is also advisable to research common issues and potential solutions for Rad Power bikes.
Given the conflicting customer feedback, it is recommended to contact Rad Power Bikes directly to discuss specific concerns and assess the current service experience.
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