Rad Power Bikes - Ebike Sales & Service Center

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Overview
About
Location
Reviews

Overview

+1 801-829-1892
www.radpowerbikes.com
2107 S 700 E, Salt Lake City, UT 84106, USA
Hours

Monday Closed

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Rad Power Bikes - Ebike Sales & Service Center Introduce

Welcome to Rad Power Bikes - Ebike Sales & Service Center, located at 2107 S 700 E, Salt Lake City, UT 84106. As a part of the 'Bicycle Shops Near Me' category, this store specializes in the sales and service of Rad Power electric bikes.

Customer reviews present a mixed view of Rad Power Bikes. One customer praised Mariah's exceptional customer service, highlighting her patience, thorough explanations, and helpfulness in selecting accessories and understanding local terrain challenges. They also appreciated the team's efficiency in preparing their bikes ahead of schedule and their perfect installation of accessories.

However, another customer expressed significant dissatisfaction with their Radrunner experience. They cited high repair costs due to flat tires, which they attributed to the unavoidable goat-head thorns in Utah, and criticized the company for selling tube protection separately. They also noted the lack of online repair tutorials and the difficulty of repairing the bike themselves, leading to additional damage and increased repair costs. Furthermore, they found the advertised battery range to be inaccurate and suggested considering alternative e-bike options. This customer also mentioned ongoing financial burdens related to their purchase.

Rad Power Bikes - Ebike Sales & Service Center offers e-bike sales and service. Potential customers should consider the mixed reviews regarding product reliability and service costs.

For inquiries or to learn more about their products and services, you can contact Rad Power Bikes - Ebike Sales & Service Center at (801) 829-1892 or +1 801-829-1892. Potential customers should weigh the positive service experiences against concerns about product reliability and repair costs.

Customers have reported both excellent customer service and significant issues with product reliability and repair costs. It is important to consider all reviews before making a purchase.

Location

Reviews

Feb 04, 2025

Mariahs customer service was EXCEPTIONAL!! Not only was she very patient while answering all of our questions and concerns, she did not make us feel stupid as we are new cyclists. She thoroughly informed us of pricing breakdown during the process, how best to utilize their promotions, what accessories would be helpful and which ones were not necessary. We were also informed, in advance, about the terrain issues of utah regarding flat tires and maitenance. The whole team was helpful and they even had our new bikes ready almost 3 days early from time of purchase to pickup. They listened to my requests and installed all of our accessories perfectly! We have not stopped riding them with any down time we have since picking them up!
Dec 02, 2024

Only buy a bike from RAD if you’re very well off and wealthy. I’m $3,000 into my Radrunner at this point I’ve only had it for about 8 months. They sell the tube protection separately- I’d say that’s completely foul considering the goat-head thorns in this state are unavoidable. There are no videos online on how to work on this bike yourself if you get a flat tire, which WILL happen despite their tires being advertised as puncture resistant. I just doubled my owed amount on a repair service because I damaged the breaks and gear system and break pads- all stemming from an attempt to remove the rear wheel to fix a flat. Bikes will maybe carry you 15-20 miles with hills, rather than the 45 miles advertised. Check prices on an extra battery. If you’ve come here looking to purchase an EBike, maybe consider alternatives online. I have a full time job- 8 months in and I still owe $1000
May 12, 2024

Josh is amazing! He was very helpful. We bought a Rad City Plus and a Rad City. We are about an hour away from SLC. We called and wanted a few accessories, and Josh pulled them and had them waiting for us when we arrived. We love our new Large Baskets and Roll Top Bags! If you haven't gone in for a test ride - you should. These bikes are so fun!
Oct 11, 2022

Got to stop in to the Rad Power Bikes shop this afternoon. I got a flat on my RadCity 4 and it was beyond my abilities to repair. I popped in without an appointment and they had it fixed in less than 20 minutes! While I waited, I got to scope out all the accessories, met a couple of delightful staff members and even learned about a killer sale that nearly had me cleaning out my bank account on the spot! RadMission for $499!? Yes please! Not to mention, test rides on the spot without an appointment!
Feb 13, 2023

They took such good care of me at RAD! I’m on the search for an e-bike that’s right for me and had signed up for a city tour and ended up being the only one that showed up. Katy and Nick were so fun and knowledgeable, let me trial any bike I wanted, kept me safe on the tour and even provided healthy snacks at the half way point. Such an enjoyable afternoon……I will definitely be back to purchase a bike!