SUN AND AIR

Overview
About
Location
Reviews

Overview

+1 718-388-1669
sunandair.nyc
788 Driggs Ave, Brooklyn, NY 11211, USA
Hours

Monday 12:00 AM - 7:00 PM

Tuesday Closed

Wednesday 12:00 AM - 7:00 PM

Thursday 12:00 AM - 7:00 PM

Friday 12:00 AM - 7:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday 11:00 AM - 6:00 PM

SUN AND AIR Introduce

SUN AND AIR is a bicycle store located at 788 Driggs Ave, Brooklyn, NY 11211, serving the local community with a range of bicycle-related services and products. You can reach them at (718) 388-1669 or +1 718-388-1669.

As a local bicycle shop, SUN AND AIR offers services such as bike repairs and tune-ups. Based on customer reviews, the shop employs mechanics who are knowledgeable and capable of identifying issues that other shops might miss. They also handle e-bike repairs, though specific parts may not always be immediately available.

Customer experiences vary, with some praising the staff's helpfulness and expertise. One customer highlighted the staff's ability to provide useful advice on e-bike issues. Another customer had a negative experience concerning a flat tire immediately after a handlebar shortening service, and expressed frustration with the lack of accountability and the subsequent charges for repairs. This highlights that customer service experiences can vary, and that there are mixed reviews concerning the shop's service.

Features of SUN AND AIR include:

Professional bike repairs and tune-ups
E-bike repair services
Knowledgeable mechanics
Sales of bicycle parts and accessories

While specific promotional information is not available, the shop aims to provide comprehensive bicycle services to the local Brooklyn community. It is recommended to contact the shop directly for the most up to date information regarding services and pricing.

Location

Reviews

Mar 03, 2025

I'm going to just post my email that was never replied to that I sent to the email on their site two weeks ago that was never replied to or acknowledged. "Good afternoon, I took my bike in to Sun and Air last Saturday just looking to get a price assessment for a tune up. I ended up not going for the full tune up as it was a bit too expensive ($350, the bike cost $500) for me right now but I asked the mechanic that was there if they could shorten my handlebars, which they did for a totally reasonable price. Anyway, when I left the bike store I got on my bike literally right outside the store and the tire was completely flat. I went straight back into the store and asked what had happened and the mechanic and cashier said it can't have happened in the store and they'd have to charge me to fix it. They then pointed out what they said was a piece of glass in the tire, which they said must have been the culprit, but took zero accountability. The bike did not have a puncture before I brought it in to the store, I biked perfectly well all the way from my place 40 minutes away to the store, you will probably be able to see me dismount on the cameras if you care to check them. I picked the "glass" out of the tire then asked for them to patch it so I could at least bike home, which again they said they would have to charge me for despite them saying they don't really do patches. When I picked up the shard which they left on the ground after it had been removed from my tire, it turned out to be a sharp piece of plexiglass, which I took a photo of (attached) and gave to the cashier to throw out so it won't happen to someone else. In the 40 minute wait I had in the store I noticed that there was similar little pieces of plexi on the floor. After the wait, I was informed that the patch wasn't going to hold, which it hasn't, and was sent on my way. I was able to get back to Bed Stuy but sure enough my tire was flat the following day and I had to take a cab to work Monday. Long story short, my bike was functioning perfectly fine when I brought it in to the store, over an hour later and I can't ride it until I pay for a new tire. I wanted to talk to someone about it because I don't want to infer any malice or imply that it was deliberate or anything, but that's just not at all customer service I expect from a bike shop that comes highly reviewed. I specifically went out of my way to go to you guys because I was going to Williamsburg and saw online that you were typically an excellent service. But there's absolutely no contending the fact that I could ride my bike before I came to the store and I couldn't after. I wanted to reach out with this email anyway to let whomever it may concern know that as of this moment I am currently on the hook for getting my bike back to a bikeable condition." So, yeah, maybe their services are good but my experience was frankly laughable. I didn't want to be this guy, I never, ever leave negative reviews, but this was crazy.
Nov 14, 2024

This shop is great! Staff was amazingly helpful and very sweet. I brought my e bike in that was having some issues and while the fix was something they didn’t have the parts for at the time they gave me great advice. Mechanic on staff seemed like he knew his stuff and he pointed out some things other shops had missed. Will absolutely be back here in the future 10/10 experience at this shop would certainly recommend checking it out if you haven’t yet.
Feb 10, 2025

Closest shop to me. I got my rear derailed adjusted for $19 felt super reasonable. Quick turn around every time I've gone. Go to for bits and bobs: lost knog lights, lube, gel.
Oct 30, 2024

10/10 shop. Knowledgeable and friendly. Have fixed the mechanical parts of my van moof electric bike many times - breaks, flats, etc. there are so many hardo bike stores that don’t touch e-bikes. They do fast work as well
Oct 16, 2024

Really helpful staff. Introduced me to the folding bike lock, which has been a revelation. I forgot to tip so am trying to make up for it with this review!