The Bike Shop, located at 3208 Bristol Hwy #1552, Johnson City, TN 37601, USA, offers bike sales and some repair services. You can reach them at (423) 926-2453 or +1 423-926-2453.
Based on customer reviews, The Bike Shop has received mixed feedback. Some customers have had positive experiences, particularly with bike purchases. One customer praised the shop's good selection of bikes and accessories, as well as the knowledgeable and friendly staff who helped them find the right bike. However, other customers have reported negative experiences, particularly regarding repair services and e-bike handling. One customer reported a dismissive attitude towards their e-bike, with the shop refusing to service it due to its perceived "cheap Chinese brand" and expressing concerns about its safety. This customer also reported being sold an incomplete part and having to seek repairs elsewhere. Another customer felt that the shop promoted high-end equipment, making them feel unwelcome due to their budget. This indicates a potential inconsistency in service quality and a possible bias towards higher-priced bikes. The shop does sell a selection of bikes, including the Sirrus X.
Key features and services highlighted by customers include:
- Bike Sales: Offering a selection of bikes, including the Sirrus X.
- Bike Accessories: Providing a variety of bike accessories.
- Knowledgeable Staff (Sales): Some staff praised for their knowledge in bike sales.
- Inconsistent Repair Service: Some customers report poor repair service.
- E-Bike Bias: Potential bias against lower-priced e-bikes.
- Incomplete Part Sales: Report of selling incomplete parts.
- Potential High-End Bias: Potential bias towards higher-priced equipment.
Customers have expressed mixed reviews regarding the shop's service, with praise for bike sales and concerns about repair quality and e-bike handling. If you are looking for "Bicycle Shops Near Me" in the Johnson City area and need bikes or repairs, The Bike Shop is a local option. However, it is recommended to be aware of the reported inconsistencies in service quality and to consider your specific bike needs, especially if you own an e-bike.
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