The Electric Bike Shop, located at 5704 Broadway in Sacramento, CA, specializes in the repair and servicing of electric bikes. As a part of the 'Bicycle Shops Near Me' category, they aim to provide diagnostic and repair services for e-bike owners.
However, customer reviews indicate significant concerns regarding the shop's service quality and customer communication. Multiple customers have reported extremely long wait times for diagnostics and repairs, with some repairs taking over a month without resolution. Additionally, customers have expressed dissatisfaction with the shop's communication, citing instances of being hung up on and receiving poor customer service.
One customer detailed a particularly negative experience, highlighting the shop's slow diagnostic process and failure to repair their e-bike after an extended period. They also mentioned being charged for a diagnostic that was provided free of charge by another shop. Another customer echoed these sentiments, reporting poor customer service and a lack of effective repairs.
Key features of The Electric Bike Shop:
- E-bike diagnostic services.
- E-bike repair services.
Based on customer reviews, there are significant concerns surrounding the shop's service speed, communication, and repair effectiveness. Potential customers should be aware of these issues before seeking services from The Electric Bike Shop. Contact them at (916) 594-7945 or +1 916-594-7945 for more information, but be aware that customer experiences indicate potential service issues.
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