Timpanogos Cyclery

Overview
About
Location
Reviews

Overview

+1 801-796-7500
www.timpanogoscyclery.com
665 W State St, Pleasant Grove, UT 84062, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Timpanogos Cyclery Introduce

Timpanogos Cyclery is located at 665 W State St, Pleasant Grove, UT 84062, USA. You can contact them at (801) 796-7500 or +1 801-796-7500.

Customer reviews for Timpanogos Cyclery raise significant concerns regarding the quality of their bikes and service. One customer explicitly advised against purchasing bikes from the shop, reporting that the tires on the five bikes they bought were flat.

Another customer detailed a negative experience with a tune-up service. They paid for an "Elite Tune-up" for two older bikes but felt the service did not meet their expectations. They provided pictures showing that the drive chains were "filthy and dry" despite the tune-up including cleaning and lubrication. Additionally, they reported that the shop broke the front shock locking lever on one of the bikes and did not inform them. When they confronted the shop about it, they were told to find the replacement part online. The customer stated they would not return to the shop for future service and identified Thomas Baldwin as the employee who performed the service.

These reviews suggest that Timpanogos Cyclery has issues with both the quality of their bike sales and the standard of their repair services. Potential customers should be aware of these reported problems before choosing this shop.

As a "Bicycle Shops Near Me" option, Timpanogos Cyclery is a shop offering bike sales and repairs. It is recommended to proceed with caution and clarify service expectations before seeking services. Contact them directly for specific inquiries regarding their inventory and services.

Location

Reviews

Feb 19, 2025

Do not buy bikes here. I bought 5 bikes from this place. Tires were flat after
Jun 21, 2023

I took two older bikes in to get a tune-up. I paid for the Elite Tune- up for both but did not receive elite service. The tune-up includes cleaning and lubrification of the drive chain but when I picked up the bikes, their drive chains were fifthly and dry (See Pictures). In addition, they broke the front shock locking lever on one of the bikes and did not say anything about it. When I confronted them about it, they said that they could not help and that I should look for the part myself online. I will never take my bikes here again. Thomas Baldwin is the employee that did my service.
Oct 30, 2024

DON'T LET THEM TOUCH YOUR BIKE!!!!!!!!!! The mechanics at this shop literally will fix what you ask for but will break something else just to have you back in the shop the next day! I know better than to let them get away with this because I tried trusting them but every time i went in to get something repaired i would take it for a ride in there parking lot and find something else wrong with it and i would confront them about it and they would act like they don't know crap. I always told them to fix what they broke and they did it Well knowing that They broke it and I'm no Dumb Bunny (just because I'm 14 Doesn't mean I don't know my bike. I would say buy parts from them and either install them yourself or take them to Cb Cycle works To have them repair it (Cb cycle works has only 5 star reviews with over 100 of them.) Take your bike to a place that will take care of your bike.
Jul 20, 2024

This place deserves 6 out of 5 stars. I have been a customer for over 5 years. I have to finally leave a review because they continually impress me with their services and especially their customer service. I want to specifically call out Pete who is an amazing guy all around. He remembers my name and has helped me fix issues with my bike at no charge if I just bring it by. The guy’s legit, what can I say? I will continue to be a loyal customer because they’ve earned my trust and loyalty simply by just doing what’s right but also going above and beyond on occasion. As a small business owner myself, I appreciate this so much. Thank you guys!
Nov 04, 2023

Super cool guys who really know their stuff! I stopped in yesterday about an issue that had turned into a nightmare at the dealer and brand of the electric mountain bike I bought. My simple issue was non fixable for them. Timpanogos Cyclery fix the issue with no parts in less than 3 minutes! So simple but they know how! Today I rode my fixed bike and had my rear brake pad wear out and start to ruin the rotor. The dealer said the pads were fine. 🤷🏻‍♂️ I stopped at Timp on the way home. The new pads were half the price “my dealer” had quoted and Timp had everything I needed in stock. Don’t waste your time going anywhere else!! 👍👍👍