UMass Lowell Outdoor Center and Bike Shop is located at 5 Lawrence Dr, Lowell, MA 01854, USA. You can contact them at (978) 934-6797 or +1 978-934-6797.
Customer reviews consistently praise UMass Lowell Outdoor Center and Bike Shop for its excellent customer service and honest advice. One customer, who brought in a bike needing extensive repairs, appreciated the staff's transparency regarding pricing and the amount of work required. They were impressed that the staff, including manager Tad, recommended purchasing a new bike instead of proceeding with costly repairs. They also appreciated that they were not charged for the diagnosis and were provided with information on other bike shops.
Another customer, who brought in a 30+ year old bike for a tune-up, highlighted the shop's affordable pricing, attentive service, and excellent communication. They were particularly impressed with the staff's willingness to accommodate their schedule and their thoroughness in checking and repairing the bike. They highly recommended the shop for its helpful and knowledgeable staff.
These reviews suggest that UMass Lowell Outdoor Center and Bike Shop is a highly recommended bike shop that prioritizes customer satisfaction and provides honest and reliable service. The shop's transparent approach, fair pricing, and helpful staff, including Tad, make them a valuable resource for cyclists in Lowell and surrounding areas.
As a "Bicycle Shops Near Me" option, UMass Lowell Outdoor Center and Bike Shop offers bike repair and tune-up services. Potential customers should contact them directly for specific inquiries regarding their services and pricing. The shop's focus on providing honest advice and excellent customer service is a notable feature.
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