Trek Bicycle Tustin, located at 115 Prospect Ave, Tustin, CA 92780, is a bicycle store specializing in Trek brand bicycles and comprehensive bike services. They can be contacted at (714) 544-6091 or +1 714-544-6091.
Based on customer reviews, Trek Bicycle Tustin offers:
- Bicycle Repairs and Servicing: Providing thorough diagnostics and repairs, as demonstrated by their ability to quickly identify and resolve issues like skipping/crunchy sounds and creaking noises.
- Bike Overhauls: Offering comprehensive bike overhauls, with quick turnaround times, as experienced by out-of-town customers.
- Customer Service: Emphasizing friendly, knowledgeable, and transparent service, with staff who take the time to listen and explain repairs.
- Personalized Attention: Offering personalized service, including recognizing returning customers by name.
Customer reviews consistently praise the excellent service and knowledgeable staff at Trek Bicycle Tustin. The shop is noted for its ability to quickly diagnose and resolve bike issues, with staff like Elijah providing efficient and effective service. Customers appreciate the transparent communication regarding services and repairs, as well as the lack of pressure to purchase unnecessary items.
The shop's ability to provide rapid overhauls for out-of-town customers highlights their efficiency and commitment to customer satisfaction. Many customers have reported that their bikes feel like new after being serviced, enhancing their riding experience on local trails.
Trek Bicycle Tustin is presented as a reliable and customer-focused bike shop, offering expert repairs and services with a personal touch. Whether you need a quick repair or a complete bike overhaul, the shop aims to provide a positive and efficient experience.
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