Westside Joe's Bikes - Piedmont

Overview
About
Location
Reviews

Overview

+1 510-407-6950
www.westsidejoespiedmont.com
4319 Piedmont Ave, Oakland, CA 94611, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday Closed

Saturday Closed

Sunday Closed

Westside Joe's Bikes - Piedmont Introduce

Westside Joe's Bikes - Piedmont is located at 4319 Piedmont Ave, Oakland, CA 94611, USA. You can contact them at (510) 407-6950 or +1 510-407-6950.

Customer reviews for Westside Joe's Bikes - Piedmont present a clear division based on the presence or absence of a staff member named Dan. Customers consistently praised Dan for his friendly demeanor, honesty, and excellent repair work. One customer, who brought their MTB for service, described Dan as a "wonderful human" and a "whiz at his job," expressing a willingness to travel further for his expertise. They also noted the shop's previously unanimous five-star reviews, attributed to Dan's service.

However, after Dan's departure, a customer reported a significantly negative experience. They were disappointed by the staff's open disparagement of Dan and the shop's high prices for inner tubes. This customer, who had previously enjoyed their experience, stated they would no longer patronize the shop.

These reviews suggest that the customer experience at Westside Joe's Bikes - Piedmont has been significantly impacted by the departure of Dan. While he was present, the shop received glowing reviews for its excellent service. Since his departure, customer satisfaction has declined, with concerns raised about staff behavior and pricing.

As a "Bicycle Shops Near Me" option, Westside Joe's Bikes - Piedmont offers bike repairs and related services. Potential customers should be aware of the mixed reviews and consider the reported changes in staff and pricing before visiting the shop.

Location

Reviews

Feb 12, 2025

Came here over the summer to get some work done on my mtb, met Dan who was super friendly, honest, and did great work. Always chatted for awhile when I stopped by unless he was slammed. 10/10. Was very disappointed to find out Dan was no longer working there when I stopped in recently and was honestly shocked at how quickly the staff openly disparaged him, quite off-putting. Was equally disappointed with them only stocking inner tubes that were $12 a pop. Don’t think I’ll be taking my business here in the future sadly.
Aug 16, 2024

I have an old commuter bike that was very sad and I knew needed a significant amount of love to be revived for safe use. I did my research, and despite my disbelief that a shop could ever have ALL five star reviews, I am so glad to report that Dan is worth the hype! I will gladly skip the closer bike shops in my neighborhood and return to Dan if I have future bike repair needs. He is a genuinely wonderful human, excellent communicator, and an absolute whiz at his job. My commuter is now my new best friend, and feels more functional and safe than it ever has! Thanks again, Dan!
Jul 21, 2024

Best bike shop experience. Dan is incredibly helpful and kind. My old specialized road bike needed some work (new cassettes, etc) and he helped find the right replacement parts. I dropped my bike off after work on Thursday (they're open til 7p!) and by Friday afternoon it was ready. Now it rides like a dream. Excited to have a great shop nearby!
Jul 21, 2024

This review is long overdue. Dan was a huge help in Nov 2023 helping my wife find and fit a new Liv mountain bike. The saddle that came with the bike was not a great fit for her causing a lot of soreness and Dan's shop was new and his saddle selection limited. Still he met with us multiple times and mounted and adjusted saddles we purchased at other stores and online. He even offered to go riding with us and adjust the saddle on the trail. Ultimately we found a good enough saddle and are very happy with our purchase. Cannot recommend Dan enough and will be back.
Jun 29, 2024

This is a great shop. Dan is really easy to work with and does good work. Good selection of accessories as well. Nice location. Glad they're here in a town that can be hostile to bike shops.