Wilier USA, located at 217 Washington Ave, Carlstadt, NJ 07072, is a distributor of Wilier bicycles in the United States. They offer Wilier brand bicycles, known for their quality.
You can reach them by phone at (201) 804-9090 or via mobile at +1 201-804-9090.
Based on customer feedback, Wilier USA provides access to a "great product" line of Wilier bicycles. However, a significant concern has been raised regarding their customer service.
Specifically, a customer review indicates:
- Customer Service Concerns: The US division of Wilier USA is reported to have "horrible customer service" and "slow response" times.
- Product Quality: The Wilier bicycles themselves are recognized as being of high quality.
- Recommendation: The review suggests that customers consider purchasing Wilier bicycles from overseas vendors if possible, due to the perceived issues with the US division's customer service.
For local users considering Wilier bicycles, it is important to be aware of the potential customer service concerns associated with Wilier USA. While the products are acknowledged to be of good quality, prospective buyers may want to consider these customer service reports when making their purchasing decisions. It is recommended to contact Wilier USA directly for any specific inquiries regarding their products and services.
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