A-1 Cycling

Overview
About
Location
Reviews

Overview

+1 703-730-0303
a1cycling.com
12383 Dillingham Square, Woodbridge, VA 22192, USA
Hours

Monday 11:00 AM - 6:00 PM

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday Closed

A-1 Cycling Introduce

A-1 Cycling is located at 12383 Dillingham Square, Woodbridge, VA 22192. You can contact them at (703) 730-0303 or +1 703-730-0303.

Based on customer reviews, A-1 Cycling is renowned for its exceptional customer service and knowledgeable staff. Customers consistently praise the shop's friendly and patient approach, whether assisting with bike purchases or handling repairs.

Services offered include:

Mountain bike sales
Bike repairs (including on-the-spot fixes)
Bike accessory sales
Expert advice and explanations

Customers highlight the shop's commitment to going above and beyond, with one reviewer noting the staff's willingness to explain repair processes. The owner, Colin, is particularly praised for his customer-centric approach, even personally delivering a bike to a customer in Richmond to save them travel time and shipping costs. This level of dedication has created a loyal customer base, with many considering themselves "fans" of the shop.

A-1 Cycling is recognized for its ability to provide a positive and enjoyable purchasing experience, emphasizing customer satisfaction over profit. The shop is highly recommended for its friendly environment, expert service, and dedication to its customers.

Location

Reviews

Sep 16, 2024

Awesome shop! This is a two part review. I went there early August and bought a new mountain bike. Everyone was helpful and patient with all my questions. Today (9/16/2024) I stopped in because my freehub came apart while biking at Fountainhead park. They fixed the hub on the spot and explained how everything works and goes together. I will continue to give them my business as much as possible!!
Aug 07, 2022

There are businesses that have customers, and then there are businesses who have fans. I'm a fan A-1 Cycling! I cannot stress enough how amazingly easy and enjoyable my purchasing experience was at A-1. Not only does A-1 employ friendly and knowledgeable people, the owner, Colin, is an exceptionally customer-service oriented leader. Most importantly, he understands and appreciates his staff and customers. Due to circumstances beyond Colin's control, I was unable to purchase the mountain bike I wanted after driving four hours from Virginia Beach to Woodbridge. The traffic, as luck would have it, was a disaster. So, I arrived much later than anticipated. Rather than have to drive an additional six hours to and from Woodbridge, Colin met me in Richmond a few days later to personally deliver the bicycle. Not only did he save me an additional 1.5 hour of travel time each way, he also mounted the tires I purchased himself. Even more impressive was the fact that he delivered a second bike to another customer at the same location to save the gentleman the cost of shipping. Wow! Who does this kind of thing anymore... Colin does, that's who! In today's world when businesses are hyper-focused on profit, it is refreshing and commendable to meet a business owner who focuses his attention on what truly matters - the customers. Thank you A-1!
May 31, 2023

Good service, good mix of staff. Knowledge ranging from the road, mountain and even bmx bikes. I bring in my odd bikes that I purchased elsewhere and they are always ready to help with small adjustments etc. They carry parts, bikes, and even cool bmxs. And they even have skate board section for those who still have the knees for it. Good local business that should be supported by bike novices, enthusiasts, and unique individuals such as myself.
Aug 12, 2021

I just wanted to commend your team at the Woodbridge and Herndon locations! I traded in my bike through the Giant TradeUp program and it seemed like a disaster. However, Tomas at the Woodbridge store provided the BEST customer service I've had in a long time! He was helpful, insightful and extremely patient. Not to mention, at any point I needed to contact someone regarding the trad-up he always had an answer and if not, he certainly contacted someone else to get me the answers I needed. Colin at the Herndon location was very knowledgeable and helpful as well! He was able to locate the Trance X 29 2 in my size and drive it down to the Woodbridge store so that I could pick it up. Ben the Giant Rep. was also very helpful with contacting Giant to discuss the logistics of this process on the back end. All in all - someone buy these guys a beer because they not only made this process smooth, they also made it one of the best bike shop interactions I've ever had. Cheers, Russ
Sep 11, 2019

!!!!!Highest level of expertise and experience!!! I've been biking for almost two years now. I purchased my first bike from Old towne bicycles. I had a hybrid and fell in love with the hobby. The time came for me to upgrade to a road bike. I gotta tell you. The level of experience and expertise is through the roof. The technicians there helped sized me, test drive multiple road bikes and even suggested multiple bikes regardless of price. I ended with a perfectly sized and fitted giant contend road bike... And I love it!!!!! I highly recommend this place! Give it a shot you won't regret it!!!