Allied Cycle Shop, also known as Bicycle Addiction, located at 23101 Gratiot Ave, Eastpointe, MI 48021, is a bicycle retailer serving the local community. As a part of the "Bicycle Shops Near Me" category, they offer a range of bike products, including tires and helmets. However, customer experiences have varied, particularly with online orders.
One customer reported a negative experience with an online tire purchase through Amazon. Due to stock limitations, they received two different tire models (one clincher, one TLR), which they found unsatisfactory. This customer also expressed frustration with Amazon's review system, which prevented them from leaving direct feedback on the seller.
In contrast, another customer who purchased a helmet through Amazon had a positive experience. Despite an initial fulfillment error by Amazon, Allied Cycle Shop (Bicycle Addiction) took significant steps to ensure the customer received the correct item. The customer praised the shop's responsiveness and exceptional customer service, expressing a desire for them to be their local bike shop.
Key points from customer reviews:
- Mixed experiences with online orders, particularly regarding tire purchases.
- Positive feedback for customer service, especially in resolving fulfillment errors.
- Responsive communication from the shop.
- Potential issues with product consistency when ordering online.
If you're considering purchasing from Allied Cycle Shop, particularly online, it's advisable to clarify product details and ensure clear communication. For inquiries, you can contact them at (586) 772-3411 or +1 586-772-3411.
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