Trek Bicycle Grosse Pointe

Overview
About
Location
Reviews

Overview

+1 313-887-1821
trekbikes.com
20343 Mack Ave, Grosse Pointe Woods, MI 48236, USA
Hours

Monday Closed

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday Closed

Trek Bicycle Grosse Pointe Introduce

Welcome to Trek Bicycle Grosse Pointe, located at 20343 Mack Ave, Grosse Pointe Woods, MI 48236. As a part of the "Bicycle Shops Near Me" category, we are dedicated to providing outstanding bicycle services, sales, and a welcoming atmosphere for all cycling enthusiasts.

Trek Bicycle Grosse Pointe is renowned for its exceptional customer service and expert knowledge. Customers consistently praise the personalized attention and high-quality services provided by our team, particularly Steve and Michelle. We cater to a wide range of cyclists, from casual riders to professionals, ensuring everyone receives the best possible experience.

Here's what Trek Bicycle Grosse Pointe offers:

Professional Bike Fitting: Expert bike fitting services, with Steve being highly recommended by customers for his precision and ability to optimize bike performance.
Comprehensive Bike Repairs and Tune-Ups: From basic tune-ups to full overhauls, our shop provides top-notch repair services, even bringing older bikes back to like-new condition.
Wide Selection of Trek Bikes: We offer a variety of Trek bicycles to meet different riding styles and needs.
Personalized Customer Service: Steve and Michelle create a family-like atmosphere, ensuring every customer feels valued and supported.
Police Agency Support: We provide specialized services, including building custom bike packages for police agencies.

Customer reviews highlight the exceptional service and expertise of our staff. One customer praised Steve's bike fitting skills and the shop's ability to restore an older cross-country bike to stunning condition. Another customer, Joe, emphasized the outstanding teamwork of Steve and Michelle, noting their ability to handle complex orders and provide a welcoming environment.

For inquiries or to schedule a service, please call us at (313) 887-1821 or +1 313-887-1821. We look forward to serving you at Trek Bicycle Grosse Pointe.

Location

Reviews

Apr 27, 2024

I’ve been a customer of this store on and off for about 7 years, much more regularly in the past year. Last year I purchased a used Trek road bike and needed a fitting. Everyone I talked to said go see Steve. I’m so glad I did! Steve was able to adjust some of my parts and use some the shop had laying around to get my bike fit perfect. Recently I hired the shop to tune up an older cross country bike. The end result is simply stunning. Thank you all for the top notch service! Edit 4/27/24 The staff at this store has amazed me again! Brought my bike in for level 3 service and some upgrades, looks and rides like a brand new bike. It’s a 1999!
Mar 31, 2023

As always, the Grosse Pointe store staff were five-star American Cycle and Fitness representatives and now Trek. Steve and Michelle are a fantastic team. When Michelle moved to the Grosse Pointe Store from Macomb, I moved all of my business to Grosse Pointe, including my police agency's account. I would still be waiting for the four police patrol bikes we ordered if it weren't for Steve and Michelle. They practically built a package for us, and we got the bikes last July. Since I have been working with Grosse Pointe, all my friends and family have gone there because they love the family feeling they get when they enter the shop. Steve and Michelle, I don't know what I would do without you and your staff. Keep up the great work, Joe
Oct 05, 2024

I need to share one of the best retail experiences I've had in many years. I stopped in at this store looking to replace the exact tires on my wife's bike. I had been unsuccessful so far and was being consistently told the specific model/size I wanted was no longer available. Steve at this Trek location had the exact tires I needed and was able to provide me with the tires without charge as these happened to be a set of "take offs" from a previous sale. I bought a set of tubes and asked questions on assembly. Steve was great in providing me with the guidance and advice in adding these new tires (and tubes) to my wife's bicycle. I saved a ton, got world class service and have made my wife happy all in a single visit to see Steve at Trek Grosse Pointe. Thank you Steve and thank you Trek - my wife loves her Verve2!
Feb 27, 2024

We went to 4 bike shops that day. 2 of them...we weren't even acknowledged! Steve won us over just by saying "hi" TBH...but he followed it up with AMAZING service! Actually fitted me for a bike, then adjusted it until it felt right to me. Look, it's a Trek bike, so it's great, but the service was what sold me, and I will get all my bikes from there. No more schlepping to various bike shops...we are customers for life!
Mar 07, 2025

Steve was extremely helpful and never made me feel like I had a dumb question. Would absolutely recommend making this a place to check out if you're looking for a bike! Thank you Steve, Lee and Kyle for all your help!