Bicycles of Phoenix is located at 13636 N Tatum Blvd suite 20, Phoenix, AZ 85032, USA. You can contact them at (602) 404-2453 or +1 602-404-2453.
Customer reviews for Bicycles of Phoenix present a mixed picture. One customer, who had spent a significant amount of money at the shop over 12 years, reported consistently poor customer service. They described being ignored, receiving snarky responses, and experiencing a lack of assistance when browsing parts. This customer also detailed a specific incident where a promised repair was not completed on time, negatively impacting their participation in a race.
This customer expressed disappointment that, despite their long-term patronage, they never felt valued as a customer. They contrasted their experience with a more positive one at a bike shop in a new location, highlighting the importance of friendly and responsive service.
However, another customer praised the shop, stating that Joe and his team do great work and are helpful in navigating the various options available in the bike industry. They specifically mentioned the shop's expertise in repairs, tune-ups, and service.
These reviews suggest that Bicycles of Phoenix has inconsistent customer service. While some customers have positive experiences with the shop's expertise, others report significant issues with being ignored and receiving poor treatment. Potential customers should weigh these mixed reviews when considering this shop.
As a "Bicycle Shops Near Me" option, Bicycles of Phoenix offers bike repairs, tune-ups, and sales. Potential customers should contact them directly for specific inquiries regarding their inventory and services. However, due to the mixed reviews, especially regarding customer service, it is recommended to consider these concerns and potentially explore alternative bike shops in the area.
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