Big Wheel Bicycles

Overview
About
Location
Reviews

Overview

+1 714-956-5564
919 S Euclid St, Anaheim, CA 92802, USA
Hours

Monday 10:00 AM - 7:00 PM

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 4:00 PM

Big Wheel Bicycles Introduce

Big Wheel Bicycles, located at 919 S Euclid St, Anaheim, CA 92802, offers bicycle repairs and parts sales. You can reach them at (714) 956-5564 or +1 714-956-5564.

Customer reviews for Big Wheel Bicycles present a mixed picture of service quality. While some customers have reported positive experiences, others have expressed dissatisfaction with their interactions.

One customer reported a negative experience involving the owner being rude to her husband during an inner tube purchase for an ebike. This customer also referenced other negative reviews, particularly regarding the owner's alleged disrespect toward a customer who inquired about a military discount. This experience led the customer to purchase inner tubes online instead, emphasizing their preference for supporting small businesses while also expressing disappointment with the shop's service.

Conversely, another customer praised Peter, a staff member, for his friendly and efficient service. This customer highlighted Peter's ability to quickly address their bike problems, enabling them to participate in cycling activities with other veterans. This positive experience showcases the potential for good service at Big Wheel Bicycles.

The reviews suggest that customer experiences at Big Wheel Bicycles can vary. While some customers may encounter helpful and efficient service, others may experience rudeness or disrespect. Potential customers should be aware of these mixed reviews and consider their own priorities when deciding whether to patronize this shop.

Location

Reviews

Dec 31, 2024

My husband went into the shop five days ago to purchase an inner tube for his Wired freedom Ebike, and when he returned home, he let me know that the owner was pretty rude to him. I looked up some of the reviews that were posted and was very angry and disappointed. I read the post by Alex and was immediately angered. How dare was the owner to Alex, when Alex asked if the store offered a military discount the owner was pretty disrespectful to Alex. Thank you, Lord I am an Amazon prime member and I looked at my husband’s needs on Amazon prime and found two of the correct size inner tubes For only five dollars more than the cost of the inner tube that was sold to my husband. Just in case anyone cares my husband served from 1961 through 1970 with boots on the ground in Vietnam and we are definitely a very proud American family. We do intentionally purchase from small business in our area because we are a proud American family. The sad news is I definitely do not recommend this shop to anyone. Do yourself a favor and research whatever items that you’re looking for close to home and God bless you, Alex for your serviceand Alex if you’re ever wanting to share a cup of coffee or a nice tea somewhere in Anaheim, my name is Anita and I would love to be a service to you and your family and again God bless you, Alex.
Jun 26, 2019

Every time I come in, Peter greets me with a smile and then proceeds to handle my bike problems quickly. Very much appreciated as I need my "lady in red" to go biking with my brother and other spinal cord injury veterans at the VA of Long Beach. Thanks, Peter, for helping me to keep my bike in tip-top shape for our next ride!
Aug 18, 2024

I was there today to some inner tubes and some patches. When I was buying them I asked because I'm a Veteran if they offer Military discount? The clerk told me if I am asking for a discount then the government is doing me wrong. I must say I felt offended! He made me feel like I was asking for a handout. He could have just said no we don't offer Military discount but thank you for your service. I should have taken my business else where. I won't be going back there.
Mar 11, 2025

The worst customer service u'd ever experience. Do not go there!
Apr 09, 2024

New to this town,went in bright and early because I had a bad rear hub and I needed my bike back on the road because it’s important for my career field . These people did some crazy work and replaced my whole rear hub, spokes and greatly improved my ride quality. Friendly staff, knowledgeable bike experts,great work, and attention to details are off the charts. Definitely will be back soon and will be doing weekly checkups on my bike . Also they work is definitely worth the price and value !!!