Bike Swift

Overview
About
Location
Reviews

Overview

+1 206-588-6546
www.bikeswift.com
603 Eastlake Ave E, Seattle, WA 98109, USA
Hours

Monday Closed

Tuesday 11:00 AM - 6:00 PM

Wednesday 11:00 AM - 6:00 PM

Thursday 11:00 AM - 6:00 PM

Friday 11:00 AM - 6:00 PM

Saturday 11:00 AM - 6:00 PM

Sunday Closed

Bike Swift Introduce

Bike Swift is located at 603 Eastlake Ave E, Seattle, WA 98109, USA. You can contact them at (206) 588-6546 or +1 206-588-6546.

Customer reviews present a mixed picture of Bike Swift. One customer had a positive experience with Henry, who helped them install a Swytch kit and provided valuable guidance on converting their bike. They appreciated Henry's knowledge, kindness, and willingness to support both experienced and new e-bike users. This customer was satisfied with the custom solutions and the instruction provided for self-maintenance.

However, another customer reported a negative experience regarding a cable routing issue after an e-bike conversion. They felt the shop did not adequately address the problem, initially denying the error and then dismissing the concern. The customer was disappointed with the lack of resolution and the subsequent "ghosting" from the shop, despite offering to fix the issue themselves. They had previously found the shop to be responsive and friendly.

These reviews suggest that Bike Swift has knowledgeable staff capable of providing e-bike conversions and related services. However, potential customers should be aware of the reported issues with customer service and problem resolution. It's recommended to carefully consider these factors before seeking services from this shop.

As a "Bicycle Shops Near Me" option, Bike Swift is a shop specializing in e-bike conversions and service. It is recommended to contact them directly for specific inquiries regarding their services, and to assess if their customer service policies align with your expectations.

Location

Reviews

May 07, 2024

I bought a Swytch kit thinking I could do the install myself and was completely out of my depth. Henry not only helped me install the kit but took me through a number of options for converting my bike to make sure I was making the right choice for my needs. He offered custom solutions to improve this out-of-the-box kit and walked me through how everything worked so that I could be better equipped to do the maintenance on my own. These folks are incredibly knowledgeable, kind, and happy to support experts and folks new to ebikes alike. Thanks for making my commute bikeable!
Aug 25, 2024

This is really silly: we had an ebike conversion done on an old favorite bike. The work was done exactly as described. Just one little issue: a cable was routed too near the tire, and it rubbed. Really no big deal: the cable is cheap, it is attached with zip ties. It should be a no-brainer to fix. Instead, this shop first didn't acknowledge their error, then told me it is OK since bare copper isn't showing (no, that's not OK for a new install) and then ghosted me when I said I would be more comfortable with a new cable. Really? It's a $20 fix, and I was offering to do it myself. They had always been responsive and friendly right up to that point. Luckily, the manufacturer is close to me, and I can take care of it myself.
Jan 17, 2021

Best and probably fastest electric bicycles you can buy right now. I ordered a GMAC with regenerative braking. Roughly 50 mile range, and I've seen it hit about 40mph off-road use. Highly recommend.
May 14, 2018

Henry is so passionate and knowledgeable, and he makes the whole process easy. I bought one of his test bikes, and my husband had his mountain bike fitted with a motor. We are both in love with our bikes!!! We did a lot of research, but we found these had the best components and great motors, plus Henry is dependable and fair and you get a good warranty. Buy your bike here! You won't be sorry.
Jan 30, 2018

We had been looking to add a electric motor to our Taga 2.0 bike for several months. We found Bike Swift and Henry was very helpful. He even reach out out to the manufacturer of our bike asking for technical details before we had even decided to have him install the electric motor on our bike. Henry was always courteous, and quick to respond when we had questions and comments. Our bike is not a standard frame and required a few customizations. Specifically, the rear disk break caliper mount, and a battery rack. Henry found great solutions for both issues, and even reached out to a local machine shop for us to fabricate the battery mount for the bike. He even made it so we could mount a standard rear rack with the battery mount. There was a minor issue with the battery controller that seemed to be a manufacturer issue. Henry quickly corrected the issue for us replacing the part without any issue at all. We are very glad we went with Bike Swift for our custom ekit for our Taga 2.0 bike. Given the chance, we'd work with Bike Swift again.