Bike Swift is located at 603 Eastlake Ave E, Seattle, WA 98109, USA. You can contact them at (206) 588-6546 or +1 206-588-6546.
Customer reviews present a mixed picture of Bike Swift. One customer had a positive experience with Henry, who helped them install a Swytch kit and provided valuable guidance on converting their bike. They appreciated Henry's knowledge, kindness, and willingness to support both experienced and new e-bike users. This customer was satisfied with the custom solutions and the instruction provided for self-maintenance.
However, another customer reported a negative experience regarding a cable routing issue after an e-bike conversion. They felt the shop did not adequately address the problem, initially denying the error and then dismissing the concern. The customer was disappointed with the lack of resolution and the subsequent "ghosting" from the shop, despite offering to fix the issue themselves. They had previously found the shop to be responsive and friendly.
These reviews suggest that Bike Swift has knowledgeable staff capable of providing e-bike conversions and related services. However, potential customers should be aware of the reported issues with customer service and problem resolution. It's recommended to carefully consider these factors before seeking services from this shop.
As a "Bicycle Shops Near Me" option, Bike Swift is a shop specializing in e-bike conversions and service. It is recommended to contact them directly for specific inquiries regarding their services, and to assess if their customer service policies align with your expectations.
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