Cycle Connection

Overview
About
Location
Reviews

Overview

+1 734-284-5991
www.mycycleconnection.com
2455 Fort St, Wyandotte, MI 48192, USA
Hours

Monday Closed

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday 11:00 AM - 3:00 PM

Sunday Closed

Cycle Connection Introduce

Cycle Connection is located at 2455 Fort St, Wyandotte, MI 48192, USA. You can contact them at (734) 284-5991 or +1 734-284-5991.

Customer reviews for Cycle Connection are overwhelmingly negative, raising serious concerns about the shop's repair quality and pricing. One customer reported that their son's brand-new bike was returned with a wobbly back wheel after a week of service for a paddle repair. They expressed a lack of trust in the shop's work.

Another customer detailed a particularly troubling experience with e-bike repairs. They were charged $100 for a brake job, which was later found to be incomplete and potentially dangerous by another bike shop. Cycle Connection also failed to replace a freewheel after a week, citing a lack of tools. The customer strongly criticized the shop's overpriced and shoddy work, claiming that they "neglected to reinsert the break pin on the back break," which could have resulted in a "SAFETY ISSUE." They explicitly warned against using Cycle Connection and recommended Downtown Ferndale Bike Shop as a superior alternative.

These reviews suggest that Cycle Connection may provide unreliable and potentially unsafe bike repairs. Customers should exercise extreme caution when considering this shop for service. The reported issues with incomplete repairs, overpricing, and a lack of necessary tools raise serious concerns about the shop's competence and customer care.

As a "Bicycle Shops Near Me" option, Cycle Connection is a shop offering bike repairs. However, due to the overwhelmingly negative reviews, it is strongly advised to seek alternative bike repair services. Potential customers should be aware of the reported issues with service quality and pricing. Contacting other bike shops in the area is highly recommended.

Location

Reviews

Aug 10, 2024

My son just picked up his bike after it was there for a week for the paddle to be fixed, we were about to ride our bikes and we realized the back wheel was wobbly.. I would not trust them, well see if they gonna charge us for what they did.. By the way it was a brand new bike, the screw in for the paddle was stripped
Aug 03, 2024

I wanted to say that this place is good but through my experience recently I can't say that they are! Took my ebike there to have the brakes done they charged me $100.00 labor for only a break job ($50 per break labor cost) Needed my freewheel replaced, they had it for an entire week only to tell me that they couldn't do it because they didn't have the proper size freewheel removal tool ( understandable?!) I ended up taking the ebike to an awesome place in Ferndale ( Downtown Ferndale Bike Shop on W. Nine mile) to have it replaced... not only did they fix my ebike properly but in doing so they pointed out to me that when Cycle Connection fixed my breaks they neglected to reinsert the break pin on the back break!! ( Yet still charged me $100.00 for labor $50.00 per break!)... that's bad business they seem to only work on the bikes they wanna fix all the while they don't reassemble it correctly which if the other bike shop didn't point out their error it easily could've became a SAFETY ISSUE! CYCLE CONNECTION IN WYANDOTTE IS A BAD PLACE TO GET ANY BIKE REPAIRS, THEY DO SHOTTY WORK AND ARE WAY OVER PRICED AND NOT HONEST ABOUT THE WORK THEY CLAIM TO PERFORM ON THE BIKE SAVE YOUR MONEY AND GO TO DOWNTOWN FERNDALE BIKE SHOP ON W. NINE MILE, they're reasonable, knowledgeable, personable and get the job done right the first time!! CYCLE CONNECTION SUCKS ON EVERY LEVEL!! (This is only my experience if you want to take a chance go for it but when you do you can't say that you haven't been warned?!)
Aug 24, 2021

What a great business! They fitted my two young children with the perfect bikes for their age and ability. My two sons are quite confident on their bikes. One was riding without training wheels when he was 4, and the youngest might be riding without training wheels before he turns 3. The staff is phenomenal. Being successful riding a bike has a lot to do with the fit, as well as the quality of the parts. My kids have so much fun riding!
Jun 25, 2017

I stopped in the store convinced a would not be able to get on a regular bike. I was shown two comfortable bikes and found one within 15 minutes. I am now feeling like a kid again! I love the bike and the service is excellent! I flattened my tire on my first ride and they took care of my tire without any issues, they were just happy to hear I was enjoying my bike!!!
Mar 28, 2019

I love this place. The owners are friendly and very knowledgeable. They have a wide array of bikes. They have a great mechanic. And i bring all my bikes to them. I have a high end road bike and a average mountain bike. They do great work on both. They have kids bikes, cruisers, electric bikes, mountain and road bikes. Even though its a mom and pops type of store they gave me a better deal than the big bike stores out in Oakland county when i bought my high end road bike